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5-star 4% 4-star 1% 3-star <1% 2-star 4% 1-star 90% Sort:Requested a quote. They claimed they used a private
reporting agency named clue that said I was in an accident that was my fault. I got proof via BMV report and through previous insurance company that I was not responsible. They refused to look at it and told me i had to go through a 6 week investigation process with Clue to proceed so i ended up stuck using my previous provided which despite being more expensive, is obviously more intelligent. Date of
experience: September 30, 2022 Shame on Progressive, the absolutely worst insurance company on the
planet. These guys are repulsive crooks that don't can about anyone but themselves. Please don't ever buy insurance from them and heaven forbid that you get into an accident with one of their customers, it will be a nightmare that ends in getting ripped off. Total scam. Date of experience: April 10, 2022 2 comprehensive claims, and one non fault accident.. I had been told they were non renewing my insurance. I have never been given a reasonable explanation and I even filed a complaint to get answers. Extremely
unethical!! Date of experience: October 02, 2022 I have been using their insurance for over a year , one day thry added a driver to my policy i did not autherize and sucked $400 out of my account. Do not use them . Its been 15 days no credit back yet. Date of experience: September 16, 2022 These guys are absolute crooks, when asked, why did my policy that I've had for years, go up $49.00 a month. The response was oh sir, due to external factors, like prices of goods going up. How about
drop the stupid commercials and the BS you guys send to my house three times a month, will be moving on Date of experience: September 25, 2022
Incompetent computer systems. Can't change anything online. Extremely old data base and method of insurance. They should spend less on the silly commercials and update their software. Their customer service reps are actually very helpful though. Its ashame they have to defend a company that refuses to make insurance easy for users. Date of experience: September 25, 2022 Worst experience even to buy auto . Date of experience: September 22, 2022 We had Progressive for 12 years! Only 2 total claims, one not being our fault, in that whole 12 years. Date of experience: September 27, 2022 I changed to Progressive auto and homeowners insurance for their low rates. After 1 month, they sent me a notice that I owed $155 additional for homeowners because my roof shingles were architectural instead of
composite. My auto insurance premiums went up 25% after 6 months, with no claims/tickets. My homeowners premium went up 60% after the first year with no changes in coverage/claims. This company cares about sales only. Terrible customer service. Not transparent at all. Do not sign up! Date of experience: September 22, 2022 I wish I never had my insurance change to progressive not even close to fair I wish I could give them no stars I give them the proof for $13000+ and they offer me $1700 that
is an insult you pay full insurance in case you need it to be able to replace your car not to take a huge loss when something happens Date of experience: September 23, 2022 I cancelled my auto policy with progressive 7 days before expiration. Got a new policy with Nationwide. 2 weeks after cancellation, progressive says that I owe $20 because of policy lapse. Lies and an attempt to rip me
off. They say if I do not pay they will send it to collection. This company is garbage. I will never use again. Date of experience: September 20, 2022 Progressive Insurance, a joke waiting for you. In a accident with a person who had this insurance. 6 years layer after they paid me pennies. I suffer everyday with nerve damage. I am unfortunately damaged for life yet Progressive insurance
could careless..Find a real insurance that CAREs about people Date of experience: July 13, 2022 They pull the scam a lot of insurance companies do by raising your rate over 15% after 6 months! No accidents or moving violations to justify such an increase. When you call they claim inflation, but they have been doing this for years and the current inflation is far less than 15%!! That's okay I'll just keep switching insurance ever 6 months since companies like this only care about making more $ and
not keeping their customers happy. Date of experience: September 16, 2022 Had an accident on September 6, 2022 and I have full coverage. It’s now 11 days later and my so called adjuster (Steve Dayton) still has not returned calls. Called company at least five times. They don’t even return calls of my Progressive agent! I do not recommend this company to anyone and I will not renew my policy when it is supposed to renew in November. Bad service considering I’ve been a full coverage policy holder for 15
years!!! Date of experience: September 06, 2022 We have been with progressive for 18+ but Have to give a one star with this experience. Date of experience: September 24, 2022 The only time Progressive agents become knowledgeable and helpful is when they want money. When you try and make a
claim you have to speak to multiple people at multiple times and provide so much information they make you feel like you’re lying. Worst customer experience ever. Date of experience: September 14, 2022 Another vehicle totaled one of my work trucks 4 months ago.. progressive is absolutely the worst company. They represent both sides... Constantly
lie.. profit is all that matters to them. The money they pull in... They will never pay anything out. They lie lie, lie, lie, lie.... I would tell anybody don't ever use progressive insurance ever... Cuz basically you will have a piece of paper saying you have insurance... But in reality it means nothing cuz they will do nothing for you if there is an accident and I mean nothing. I finally hired a lawyer because they basically will ignore you unless you have legal representation which doesn't
seem fair but it's the reality of dealing with progressive insurance.. absolutely! The worst insurance company there is. Date of experience: September 22, 2022 I own an Auto Body shop and work with a lot of insurance companies. Progressive is THE worst I've ever dealt with. They have to send someone to do their own estimate (all the other insurance companies use our estimate) and spend hours
trying to find the absolute cheapest parts and screwing the customer. But that's not the worst part. Progressive has accused numerous customers of lying about how their vehicle got damaged, thus refusing to pay to fix it. This makes me irate because they're not lying! We're a small community and personally know our customers, they're being honest. The best advice I can give is to stay far away from Progressive. If that's not possible and you have to file a claim, always, always, always take pics
of the damage before you do anything else. Extensive proof and documentation is a must with these crooks. They don't give a crap about you, only profits. I do care about my customers but there's only so much I can do. Progressive, you should be ashamed of yourselves. How do you sleep at night? What do you tell yourselves to justify the awful things you do? Date of experience: September 23, 2022 This company does not care about you! It's all about a quick buck. The other driver was at fault
and my insurance company progressive agreed. The other insurance company said, "it wasn't the other drivers fault." Progressive just let it go. Going to court would be to expensive. Both insurance companies win I get to take the loss. This lady even left the seen of the accident. Court is more expensive than fixing my car. It's sad when insurance companies work together for their own benefit. Date of
experience: August 03, 2022 I would give no stars if I could. The way they handled my claim
is repulsive I couldn't be more upset. You think the insurance company would stand behind their insurers but nope get ready to put up a fight with these people they are the absolute worst. My car received additional damage while my car was stored at a shop, now I'm playing run around to get repairs done nobody wants to accept liability I'm so livid with progressive at this point and will be dropping them soon as I can! Worst ever! Date of experience: September 14, 2022 Is this your company?Claim your profile to access Trustpilot’s free business tools and connect with customers. Get free account How do I make a payment to Progressive?What are Progressive's payment options for a car insurance policy?. Log in online.. Get the Progressive mobile app.. Pay via text.. Call 1-800-776-4737.. Set up automatic payments.. Send a check by mail.. How do I check the status of my car insurance claim?Visit the website/ mobile application of your general insurer. Go to the option of tracking the claim status. Enter the required details in the form, such as your claim receipt/ file number, policy number, date of birth, etc.
How much does it cost to cancel Progressive?The standard Progressive cancellation fee is $0.
How can I pay my car insurance online?How to Buy/Renew Car Insurance Online. Visit your insurance provider's website fill in the details, including your car registration number, mobile number and email address.. Enter the policy details and the add-on to the cover you would like to opt for.. Complete the process by paying the premium amount via online payment.. |
I need the phone number for progressive auto insurance
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