United concordia dental insurance provider phone number

The TRICARE Dental Program (TDP) is a voluntary dental plan. Sponsors can enroll through the Beneficiary Web Enrollment website.

You can enroll if you're a:

  • Family member of an active duty service member.
  • Family member of a National Guard/Reserve member.
  • National Guard/Reserve Member who isn’t on active duty or covered by the Transitional Assistance Management Program (TAMP).
    • You get active duty dental benefits if you're on active duty orders for more than 30 days or covered by TAMP.

>>View TRICARE Dental Program Costs

    Dental Contractor

    United Concordia administers the TDP benefit. You'll need a Department of Defense Self-Service Logon Premium (Level 2) to create your account. After you enroll, you can create an account with United Concordia to:

    • View dental coverage
    • Check a claim
    • View claims history
    • View explanation of benefits
    • Register a chronic condition, pregnancy or special need
    • Select communication preferences (e.g., text, email or mail)
    • Access messages in a secure Messaging Center

    To find a CONUS50 United States, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands dentist, search the United Condordia network. If you're overseas, use the OCONUSAreas outside of the 50 United States, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands Find a Dentist Tool.

    Enrollment and Disenrollment

    You can enroll in the TDP online, on the phone, or through the mail.

    • Enroll all family members at the same time
    • Pay your first monthly premium
    • Set up automatic payments for ongoing premium payments
    Online
    • Go to the Beneficiary Web Enrollment website.
    • Click on the red "Log On" link at the top of the page
    • You must have a Common Access Card (CAC), DFAS (MyPay) Account, or a DoD Self-Service Logon (DS Logon) Premium (Level 2) account to log in.
    • Select the "Dental" tab to enroll in a dental plan

    Note: This option isn't available overseas.

    Phone
    • CONUS: 844-653-4061
    • OCONUS: 844-653-4060
    • OCONUS Toll: 717-888-7400
    Mail

    Download the  TRICARE Dental Program Enrollment/Change Authorization. Mail it with your first monthly premium to United Concordia:

    United Concordia
    TRICARE Dental Program
    P.O. Box 645547
    Pittsburgh, PA 15264-5253

    You can disenroll from the TRICARE Dental Program by completing a new TRICARE Dental Program Enrollment/Change Authorization Form. Your coverage ends depending on when your form is received.

    Minimum Enrollment Period

    You must enroll for a minimum of 12 months.

    • Your sponsor must have 12 months remaining on their service commitment.
    • You must complete the first 12 month enrollment unless you have a valid reason to end coverage.
    • After the 12 month period, you can continue on a month-to-month basis

    View the TRICARE Dental Program Handbook for exceptions to the minimum enrollment period.

    Plan Options

    The TDP has two options:

    • Single (one person)
    • Family (two or more people)
    • If you choose a family plan, all eligible family members must enroll except:
      • Children under age one. If you have a family plan, your children will be automatically on the family plan on the first day of the month after they reach age one
      • Family members living in two or more locations
      • Family members who need special medical attention in a hospital or treatment center. (You must have documentation)

    Guard/Reserve enrollments work a little differently. Sponsors enroll separately because their military status may change.

    • The sponsor and family members enroll separately and pay two different premium payments.
    • The sponsor can only select a single plan.
    • Family members can enroll under a single or family plan.
    • The sponsor doesn't have to have a plan for families to enroll.

    Do you need an annual dental exam for dental readiness? TRICARE Dental Program network dentists can complete the dental exam form (DD 2813) for you at no cost. >>Learn More

    Coverage

    When you send your TDP enrollment form, United Concordia will:

    • See if you’re eligible
    • Check that your premium payment is correct
    • Process your enrollment
    • Contact you if there are any problems
    • If your enrollment is received:
      • By the 20th of the month, your coverage starts on the first day of the next month
      • After the 20th of the month, your coverage starts on the first day of the second month
      • See the chart below for samples enrollment start dates

    If you'd like an enrollment card, you can download one from the milConnect website. If you get any dental care before your start date, you'll have to pay for the full cost of your care.

    Date VerifiedEnrollment Starts
    December 21-January 20 February 1
    January 21-February 20 March 1
    February 21-March 20 April 1
    March 21-April 20 May 1
    April 21-May 20 June 1
    May 21-June 20 July 1
    June 21-July 20 August 1
    July 21-August 20 September 1
    August 21-September 20 October 1
    September 21-October 20 November 1
    October 21-November 20 December 1
    November 21-December 20 January 1

    Claims

    >>View TDP Claims information

    Last Updated 6/6/2022

    How do I contact TRICARE dental?

    CONUS: 844-653-4061..
    OCONUS: 844-653-4060..
    OCONUS Toll: 717-888-7400..

    Is United Concordia the same as TRICARE?

    The TRICARE Active Duty Dental Program is offered through United Concordia Companies, Inc.

    Who is TRICARE dental insurance through?

    The Tricare Dental Plan (TDP) is a voluntary dental insurance program. The dental benefit is administered by United Concordia and is available to eligible active duty family members, eligible National Guard and Reserve members and their family members.

    Is United Concordia TRICARE a PPO or HMO?

    A: The United Concordia plan is a PPO-type plan, but it is a specific TRICARE contract, and your dentist should know whether they accept it or not.