United concordia tricare dental customer service number

TRICARE Dental Program 

www.uccitdp.com

Contintental U.S.: 1-844-653-4061

Overseas: 1-844-653-4060/1-717-888-7400

TDY: 711

The TRICARE Dental Program is offered to:

• active duty family members 
• family members of Selected Reserve service members 
• family members of Individual Ready Reserve (IRR) service members 
• Selected Reserve and IRR service members who are not on active duty

The TDP is administered by United Concordia Companies, Inc.

Active Duty Dental Program

1-866-984-2337

www.addp-ucci.com

The TRICARE Active Duty Dental Program is offered through United Concordia Companies, Inc.

Federal Employees Dental and Vision Insurance Program (FEDVIP)

1-877-888-3337 (TTY 1-877-889-5690)

www.benefeds.com

Certain TRICARE beneficiaries have the option to enroll in FEDVIP, offered by the U.S. Office of Personnel Management. 

If you’re eligible for FEDVIP dental or vision coverage, you may enroll during the annual Federal Benefits Open Season or after you experience a FEDVIP QLE.

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Active Duty Dental Program

United Concordia's network dentists will file claims for you. But, if you're authorized to visit a non-network dentist, you may have to submit your own claims.

Send your claim form and supporting documentation to:

TRICARE Dental Program

• Participating dentists will usually file claims for you
• If you need to submit a dental claim, mail or fax the claim form and supporting documents to United Concordia 
• Forms and address are based on where care is received: CONUS Service Area or OCONUS Service Area

Last Updated 5/5/2022

The TRICARE Dental Program (TDP) is a voluntary dental plan. Sponsors can enroll through the Beneficiary Web Enrollment website.

You can enroll if you're a:

• Family member of an active duty service member.
• Family member of a National Guard/Reserve member.
• National Guard/Reserve Member who isn’t on active duty or covered by the Transitional Assistance Management Program (TAMP).
  • You get active duty dental benefits if you're on active duty orders for more than 30 days or covered by TAMP.

>>View TRICARE Dental Program Costs

Dental Contractor

United Concordia administers the TDP benefit. You'll need a Department of Defense Self-Service Logon Premium (Level 2) to create your account. After you enroll, you can create an account with United Concordia to:

• View dental coverage
• Check a claim
• View claims history
• View explanation of benefits
• Register a chronic condition, pregnancy or special need
• Select communication preferences (e.g., text, email or mail)
• Access messages in a secure Messaging Center

To find a CONUS50 United States, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands dentist, search the United Condordia network. If you're overseas, use the OCONUSAreas outside of the 50 United States, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands Find a Dentist Tool.

Enrollment and Disenrollment

You can enroll in the TDP online, on the phone, or through the mail.

• Enroll all family members at the same time
• Pay your first monthly premium
• Set up automatic payments for ongoing premium payments

You can disenroll from the TRICARE Dental Program by completing a new TRICARE Dental Program Enrollment/Change Authorization Form. Your coverage ends depending on when your form is received.

Minimum Enrollment Period

You must enroll for a minimum of 12 months.

• Your sponsor must have 12 months remaining on their service commitment.
• You must complete the first 12 month enrollment unless you have a valid reason to end coverage.
• After the 12 month period, you can continue on a month-to-month basis

View the TRICARE Dental Program Handbook for exceptions to the minimum enrollment period.

Plan Options

The TDP has two options:

• Single (one person)
• Family (two or more people)
• If you choose a family plan, all eligible family members must enroll except:
  • Children under age one. If you have a family plan, your children will be automatically on the family plan on the first day of the month after they reach age one
  • Family members living in two or more locations
  • Family members who need special medical attention in a hospital or treatment center. (You must have documentation)

Guard/Reserve enrollments work a little differently. Sponsors enroll separately because their military status may change.

• The sponsor and family members enroll separately and pay two different premium payments.
• The sponsor can only select a single plan.
• Family members can enroll under a single or family plan.
• The sponsor doesn't have to have a plan for families to enroll.

Do you need an annual dental exam for dental readiness? TRICARE Dental Program network dentists can complete the dental exam form (DD 2813) for you at no cost. >>Learn More

Coverage

When you send your TDP enrollment form, United Concordia will:

• See if you’re eligible
• Check that your premium payment is correct
• Process your enrollment
• Contact you if there are any problems
• If your enrollment is received:
  • By the 20th of the month, your coverage starts on the first day of the next month
  • After the 20th of the month, your coverage starts on the first day of the second month
  • See the chart below for samples enrollment start dates

If you'd like an enrollment card, you can download one from the milConnect website. If you get any dental care before your start date, you'll have to pay for the full cost of your care.

Claims

>>View TDP Claims information

Last Updated 6/6/2022

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