If you’re looking for comprehensive service, one of Citi®‘s account packages could cover all your financial needs in one place. But make sure there’s a location near you if in-person availability is a priority. Show Although Citi® is a Finder advertising partner, all information about these products has been collected independently by Finder. Citi® organizes its accounts into different account packages. So instead of considering individual products, compare the mix of checking and savings accounts within each package. With account packages that include both checking and savings accounts, you can open just the checking account if that suits you best. A universal perk is that none of its accounts require a minimum deposit to open. However, you need to maintain a minimum balance to avoid the monthly fee. Personal packages
Your savings account APY depends on the Citi® account package that you choose, so be sure to find out how much interest you could earn before deciding. All information about these products has been collected independently by Finder. Business accounts
Other products
What is Citi Priority and how does it work?Citi Priority is a premium tier of financial perks available to Citi® customers. You get access to on-demand support from a Citi Priority Advisor, personalized financial advice and preferred pricing on select Citi® products and services. For a limited time, you can earn up to a $2,000 bonus when you open eligible new checking and savings accounts in the Citi Priority tier and maintain minimum required balances for 60 days. Citi®‘s package system potentially makes it a one-stop shop for your financial needs. But other banks may have better deals for users with lower monthly balances. Compared to giants like Wells Fargo and Bank of America, it ranks fourth for total domestic deposits. However, it’s 16th in the list of banks ranked by number of branches, with around 700 physical locations in 12 states nationwide. And other than South Dakota and Illinois, most locations are in coastal states. Checking accountsPros
Cons
Savings accountsPros
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CDsPros
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Overall bankingPros
Cons
Case study: Katia’s experience – May 2019Katia
Iervasi I chose Citi® when I moved to the US, because it was one of the few banks that allowed me to open a checking account while I waited for a Social Security number. I was keen to start setting up my life here, so I was grateful for that flexibility! Fast-forward a few years, and I’ve stayed with Citi® for other reasons. First, I like how the checking account is automatically linked to a savings account. You don’t need a minimum opening deposit, and there are tiered savings accounts to match your goals. Second, the app is sleek and easy to navigate. I can transfer funds, pay bills (for free), set notifications and deposit checks instantly. It also offers handy budgeting tools, such as a spending summary that lays out where my money is going — restaurants, travel, shopping and so on. It doesn’t always categorize my transactions correctly, but it’s close enough. Finally, I appreciate Citi®‘s physical presence. I can dip my debit card into a huge network of Citi® and MoneyPass ATMs for free. And if I need to speak to a banker, there’s usually a branch wherever I am in New York City. The team is responsive on live chat too: I’m often connected to a rep within 5 minutes, which is much faster than other big banks. As of June 2022, the Better Business Bureau (BBB) gives Citi® an F rating — the lowest possible. It hasn’t responded to 76 complaints on the BBB, and the government took against Citi® for failing to follow the Truth in Lending Act. Basically, it wasn’t reevaluating the APRs on credit cards as frequently as it should have. Nearly 500 customer ratings average only 1.04 stars out of 5, with 1,041 complaints overall. Also, there’s more than a million complaints filed against Citi® on the Consumer Financial Protection Bureau database. However, it’s a member of the FDIC, and the Federal Financial Institutions Examination Council gave it an “Outstanding” rating — so it’s considered legitimate by government-backed institutions. Get support from Citi® in the following ways:
Compare Citi® to Chase. Or, use the table to compare Citi® to other top-rated institutions. Sort the columns by APYs, fees, minimum deposits to open and features to find an account that has everything you’re looking for. If you prefer to house your accounts under one roof — and the monthly balance requirements are feasible for your situation — Citi® could let you check banking off your to-do list. But if you’re hoping for a high APY or you want to pick and choose your product mix, shop around for banks that offer more flexibility. Which packages qualify for Citi®‘s ThankYou Rewards Points? Which states have branch locations?Citi® has brick-and-mortar locations in 12 states, including California, Connecticut, DC, Florida, Illinois, Maryland, Nevada, New Jersey, New York, Puerto Rico, South Dakota and Virginia. Amy Stoltenberg is a staff writer at Finder. She manages Finder's newsletter, which is about all things personal finance, with a sparkling eye toward cryptocurrency and the exciting world of DeFi. When her laptop's closed, you can find her driving around Los Angeles, marveling at the palm trees. She studied writing at Savannah College of Art and Design and has been featured on the Zoe Report. More guides on Finder
How do I avoid Citibank monthly fees?The key to avoiding the $25 monthly fee for a Citibank Account Package is to maintain a combined average monthly balance of $10,000 in eligible Citibank deposit, retirement and investment accounts.
What is the minimum balance of a checking account?A minimum balance requirement is the minimum amount of money that you have to keep in your bank account, usually in order to waive the account's monthly fee. For example, if a bank account has a $100 minimum balance requirement, you want to make sure that you don't let your balance fall to $99.99 or less.
Does Citibank charge a monthly fee?To waive the $12 monthly service fee
Make one enhanced direct deposit1 and one qualifying bill payment2 per statement period or maintain a $1,500+ combined average monthly balance in eligible linked accounts.
What is the minimum deposit for Citibank?Bank digitally anytime, anywhere. Access cash at over 65,000 fee-free ATMs when you open a checking account with $0 minimum opening deposit.
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