Final Provider-Administered Drug PoliciesThe drugs below require that a member’s medical condition meets the policy requirements prior to being given (precertification). Providers must submit a request for pre-service review in order to be approved. If the provider does not receive approval for precertification, the plan will pay no benefits. Show Precertification for these provider-administered drugs is required when administered in a provider’s office, outpatient facility, or home health setting. Exceptions to this include: Luxturna, Kymriah and Yescarta, which require a precertification for any place of treatment. Urgent precertification requests must be called in to MagellanRx at 1-800-424-8270. Members can request a copy of a full drug policy by calling the Customer Service number on their ID card. Final Policies
How do I contact Blue Cross Alabama?Call 1-855-880-6350 7 a.m. - 6 p.m. Central Time, Monday through Friday. Email Customer Service.
What is the customer service number for Blue Cross Blue Shield?1 (888) 630-2583Blue Cross Blue Shield Association / Customer servicenull
Does BCBS of Alabama require referral?In Alabama, you must be referred to a specialist by your Primary Care Select physician. If no referral, no benefits are payable under the plan.
Does Blue Cross Blue Shield of Alabama have an app?Blue Cross and Blue Shield of Alabama offers a mobile app, AlabamaBlue, for both iOS and Android devices. You can search for a doctor and save them to your contacts. Members can view their claim statements, view their virtual ID card, and more.
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Blue cross blue shield of alabama prior authorization phone number
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