Navy federal credit union legal department phone number

Contact Navy Federal Credit Union: Find below customer service details of Navy Federal Credit Union, including phone and email. Besides contact details, the page also offers a brief overview of the company.

Table of Contents Show

Protect Your Accounts
How long does a dispute take with Navy Federal?
Can you call Navy Federal to release funds?
How do I speak to someone at Navy Federal?
How do I send documents to Navy Federal Credit Union?

Head Office
Navy Federal Financial Group
820 Follin Lane SE, Vienna, VA 22180

Customer Service
Phone: 1-888-842-6328
Phone: 1-703-255-8837 (collect)
Email: [email protected] (corporate)
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About Navy Federal Credit Union

Navy Federal Credit Union is a credit union that serves the armed forces, veterans and their families in the US. Founded in 1933, the financial services company operates from its headquarters at Vienna, Virginia. Also popular as Navy Federal, the credit union has a network of 300 branches across the country. It’s products include savings account, checking account, loans, mortgages, credit cards and investments. Navy Federal’s membership is open to those who serve in the Army, Marine Corps, Navy, Air Force, Coast Guard, and DoD.

Currently, Navy Federal has more than 7.7 million members. To become a member you can visit any of the nearest Navy Federal branch. You can locate a branch or ATM nearest to your address on the website. For an overview on the products, you have the checking or savings accounts. The options include Free Active Duty Checking, Free EveryDay Checking, Campus Checking, Flagship Checking, e-Checking, Basic Savings, Education Savings and SaveFirst. Other products include prepaid cards, credit cards, auto loans, mortgages, personal loans, student loans, home equity loans, motorcycle/boat loans and investments via mutual funds, stocks, bonds and annuities.

Banking members get access to Internet Banking as well as Mobile Banking. Through online banking, you can view overview of account, transfer funds, order checks, pay bills and make payments. With Scan Deposits, users can deposit personal and business checks securely with just a scanner. Also, receive and pay selected e-bills from leading merchants. Visit the Forms section for new accounts, applications for certificates or credit/debit cards. For more information or queries on locations, payment, online banking, cancellation, or others, reach the Navy Federal Credit Union support.

Protect Your Accounts

Navy Federal monitors your accounts 24/7 using state-of-the-art fraud prevention systems. We also offer enhanced security features to help you protect your money and data. Learn how you can set up these security features in minutes.

Learn More about Protecting Your Accounts

Scammers will try to trick you into sharing your personal information through email, telephone, text and even social media attacks. Recognize their tactics.
Learn Moreabout Phishing Scams
Scammers are on social media with exciting offers in exchange for using your card or your sign in credentials. If it sounds too good to be true, it probably is.
Learn Moreabout Card Cracking
Criminals are targeting homebuyers, vendors and even colleagues to fool them into transferring money by wire with legitimate-sounding instructions. Don’t be fooled.
Learn Moreabout Wire Fraud

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Disclosures

Equal Opportunity Employer

Navy Federal Financial Group, LLC (NFFG) is a licensed insurance agency. Non-deposit investments, brokerage, and advisory products are only sold through Navy Federal Investment Services LLC (NFIS), a member of FINRA/SIPC and an SEC-registered investment advisory firm. NFIS is a wholly owned subsidiary of NFFG. Insurance products are offered through NFFG and NFIS. These products are not NCUA/NCUSIF or otherwise federally insured, are not guaranteed or obligations of Navy Federal Credit Union (NFCU), are not offered, recommended, sanctioned, or encouraged by the federal government, and may involve investment risk, including possible loss of principal. Deposit products and related services are provided by NFCU. Financial Advisors are employees of NFFG, and they are employees and registered representatives of NFIS. NFIS and NFFG are affiliated companies under the common control of NFCU. Call 1-877-221-8108 for further information.

Image used for representational purposes only; does not imply government endorsement (per 32 CFR 705.13).

How long does a dispute take with Navy Federal?

Dispute investigations can take up to 120 days from the date of your claim; however, you may be able to contact the merchant directly to resolve your dispute sooner. Cases tend to be resolved faster when members provide documentation supporting their claim against the merchant.

Can you call Navy Federal to release funds?

If you are unsure when your funds will be available for withdrawal, please contact us by telephone or at Navy Federal Online Banking. Telephone Us. Call 1-888-842-6328 toll-free in the U.S. For toll-free numbers when overseas, visit navyfederal.org.

How do I speak to someone at Navy Federal?

Connect with us 24/7 at 1-888-842-6328. Feel free to contact us by secure message, in person or by chat, social media or mail as well. Tools & Documents: We also offer a variety of auxiliary aids and services to better communicate with members who may require them.

How do I send documents to Navy Federal Credit Union?

A: Please send all documentation by secure document upload, secure message, mail or fax. Include your full name and user name or Access Number. Secure Document Upload (preferred method): Visit sdu.navyfederal.org and select “Credit Card Disputes” to upload your documents.

navy federal credit union legal department phone number