Jeep grand cherokee passive entry not working

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The Remote Keyless Entry System May Not Function Intermittently on Jeep Grand Cherokee

Problem Description

The remote keyless entry system may not function intermittently. Our technicians tell us revised software for the wireless ignition node is available which can correct this concern.

197 people reported this problem

Jeep grand cherokee passive entry not working
53 comments

Jeep Grand Cherokee Vehicles With This Problem

16 model years affected

1996, 1999, 2000, 2003, view all2004, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016

Average mileage: 81,222

(100–347,000)

General Diagnosis : $88 -$111

The average cost for a Jeep Grand Cherokee General Diagnosis is between $88 -$111. Learn More

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Joined Jun 14, 2015

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27 Posts

Discussion Starter · #1 · Feb 25, 2016

Passive entry on driver sides stopped working, will lock it but wont open ,not the fob because will open and close passenger door and its the same with spare fob, anyone had similar ??,so I can point tech in the right direction, you'd think with all the practice their getting they'd be clued up by now but I'm not convinced

Jeep grand cherokee passive entry not working

Joined Aug 27, 2015

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89 Posts

Passive entry on driver sides stopped working, will lock it but wont open ,not the fob because will open and close passenger door and its the same with spare fob, anyone had similar ??,so I can point tech in the right direction, you'd think with all the practice their getting they'd be clued up by now but I'm not convinced

Have you tried disconnecting and reconnecting the battery terminal?

Jeep grand cherokee passive entry not working

Joined Oct 23, 2015

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261 Posts

Just a thought.
Why don't you try disabling passive entry via the uconnect settings, lock/unlock the car via the fob, and then re-enable it in uconnect and try again.
It may return to normal.

Jeep grand cherokee passive entry not working

Joined Aug 27, 2015

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89 Posts

Just a thought.
Why don't you try disabling passive entry via the uconnect settings, lock/unlock the car via the fob, and then re-enable it in uconnect and try again.
It may return to normal.

^Also a good idea.

Joined Jun 14, 2015

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27 Posts

Discussion Starter · #5 · Feb 25, 2016

Tried, disconnecting battery and switching off on uconnect, now discovered central locking not working as well ?

Jeep grand cherokee passive entry not working

Joined Jan 23, 2016

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112 Posts

Tried, disconnecting battery and switching off on uconnect, now discovered central locking not working as well ?

I think it's a trip to your dealer for a system reset .. how old is the Rene ..

Had this with Fiat's in the past and normally a reset will put this right .. sometimes disconnecting the battery can sometimes give you more problems ..

Joined Jun 14, 2015

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27 Posts

Discussion Starter · #7 · Feb 26, 2016

8 months ,so still under warranty, booked in for next Friday

Joined Jun 14, 2015

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27 Posts

Discussion Starter · #8 · Mar 7, 2016

Flash update has fixed, for now !

Jeep grand cherokee passive entry not working

Joined Aug 27, 2015

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89 Posts

Joined Jun 15, 2017

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2 Posts

I have been having the same issue with mine. Just bought it 2 days ago. Now just waiting for my appointment next week at the dealer. Did they say what the issue was?

Joined Jun 15, 2017

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2 Posts

Flash update has fixed, for now !

Did the dealer say what the issue was? Im having the same problem with mine. Just waiting on my dealer appointment.

What is passive entry on Jeep Grand Cherokee?

The Passive Entry system is an enhancement to the vehicle's Remote Keyless Entry (RKE) system and a feature of Keyless Enter-N-Go. This feature allows you to lock and unlock the vehicle's door(s) without having to push the key fob lock or unlock buttons.

What is service passive entry system?

Passive Keyless entry is when your keys stay in your pocket and then you touch an area on the car to lock and unlock the doors, or shake your foot underneath the car to open the hatch area.

How does passive door unlock work?

Passive keyless entry (PKE) is an automotive security system that operates automatically when the user is in proximity to the vehicle, unlocking the door on approach or when the door handle is pulled and locking it when the user walks away or touches the car on exit.

What does Keyless Enter and go mean?

What Is Keyless Enter 'n Go? Also known as a passive entry system, Keyless Enter 'n Go brings new meaning to remote keyless entry. This feature gives you the power to lock and unlock doors without even having to press lock or unlock buttons on the RKE transmitter.