United fire and casualty claims phone number

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Insurance can be complex but viewing policies, paying bills and reporting claims should be simple. As our UFG policyholder, we encourage you to manage your policy online—the simple way.

Customer Service

• Florida

  (800) 295-8016 – Policies beginning with letters
  (866) 515-4428 – Policies beginning with 90
  

• Georgia (866) 515-4428
• Louisiana

  (800) 295-8016 – Policies beginning with letters
  (866) 515-4428 – Policies beginning with 80 and 90
  

• Massachusetts (800) 295-8016
• North Carolina (800) 295-8016
• New York

  (877) 369-0304 – Policies beginning with letters or 32
  (866) 515-4428 – Policies beginning with 80
  

• South Carolina

  (800) 295-8016 – Policies beginning with letters
  (866) 515-4428 – Policies beginning with 80

• Texas

  (800) 295-8016 – Policies beginning with letters
  (866) 515-4428 – Policies beginning with 43, 70, or 80

• Home Self-Inspection Customer Service

  Agents: (866) 515-4921
  Policyholders: (866) 515-4428
  Email:
  

Payments

Make one-time or set up automated payments.

Select Your State

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Claims Support

Submit a Claim

Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888-256-3378).

Submit a Claim

Existing Claim Inquiry

If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).

Existing Claim Inquiry

Claims Resources

Duties After a Loss

Learn more about your duties after a loss.

Claims FAQs

Have questions? Read our FAQs.

Claims Repair Network

Take advantage of UPC's partnership with Sedgwick to find an expert contractor for your repairs..

Agency Support

For state-specific contact info:

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Agency Link Customer Service

• South Carolina:

  Policyholders: (866) 515-4428
  Agents: (866) 515-4921

Agent Interact Customer Service

• Connecticut:(844) 872-7785

• Georgia & Texas:

  Policyholders: (866) 515-4428
  Agents: (866) 515-4921
• Hawaii: (877) 596-1872
• New York: (877) 369-0304

Agent Connect Customer Service

• Policyholders: (866) 515-4428
• Agents: (866) 515-4921

UPC Corporate Office

• Call: (800) 861-4370
  

General Inquiries

Claims Support

Submit a Claim

Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888-256-3378).

Submit a Claim

Existing Claim Inquiry

If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).

Existing Claim Inquiry

Submit a Flood Claim

For additional resources, FEMA documentation, and to submit a flood claim, visit National Flood Services. Learn more about the flood claims process here.

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