Loyal american life insurance company customer service

1.800.239.0356

Company Profile

Company Information

Loyal American Life Insurance Company is an operating subsidiary of Cigna Corporation. Cigna supplemental benefits insured by Loyal American Life include; accident expense insurance, lump sum heart attack and stroke insurance, lump sum cancer insurance, cancer treatment insurance, whole life insurance, and medicare supplement insurance.

Assets and Liabilities

Ratings

A.M. Best

(3rd of 15 ratings)

Annuity Products Offered by Loyal American Life Insurance Company

There are currently no annuity products reviewed by AnnuityAdvantage for this insurance company.

Medical, Dental, Vision

Phone Number

24 hours a day, 365 days a year

Medical Claims
Cigna
PO Box 182223
Chattanooga, TN 37422-7223

Dental Claims
Cigna
PO Box 188037
Chattanooga, TN 37422-7223

Vision Claims
Cigna
PO Box 385020
Birmingham, AL 35238-5020

Cigna Home Delivery PharmacySM

Phone Number

24 hours a day, 365 days a year

Cigna Home Delivery Pharmacy Claims
Cigna
PO Box 10190
Horsham, PA 19044

Behavioral Health Benefits

Phone Number

24 hours a day, 365 days a year

We encourage you to contact us directly if you need help with an existing plan. Please review the plan types below and select the appropriate contact information.

If you are in an Employer sponsored group plan, please call the phone number on the back of your ID card.

Cigna Medicare Advantage Plans

Looking for a new Cigna Medicare Advantage Plan? Call toll free:

For TTY service for hearing impaired callers, call 711 for Telecommunications Relay Service and enter the toll free number you are calling.

October 1 – March 31: 8:00 am – 8:00 pm, 7 days a week

April 1 – September 30: Monday – Friday 8:00 am – 8:00 pm, Messaging service used weekends, after hours, and Federal holidays.

Looking for information on your current Cigna Medicare Advantage Plan? Call toll free:

For TTY service for hearing impaired callers, call 711 for Telecommunications Relay Service and enter the toll free number you are calling.

October 1 – March 31: 8:00 am – 8:00 pm, 7 days a week

April 1 – September 30: Monday – Friday 8:00 am – 8:00 pm, Messaging service used weekends, after hours, and Federal holidays.

Contact Customer Service by mail:
Cigna
Attn: Customer Service
P.O. Box 20002
Nashville, TN 37202

Cigna Medicare Advantage Plans in Arizona Only

Looking for a new Cigna Medicare Advantage Plan in Arizona? Call toll free:

For TTY service for hearing impaired callers, call 711 for Telecommunications Relay Service and enter the toll free number you are calling.

October 1 – March 31: 8:00 am – 8:00 pm Arizona time, 7 days a week.

April 1 – September 30: Monday – Friday 8:00 am – 8:00 pm Arizona time. Voicemail available on weekends and Federal Holidays.

Looking for information on your current Cigna Medicare Advantage Plan in Arizona? Call toll free:

For TTY service for hearing impaired callers, call 711 for Telecommunications Relay Service and enter the toll free number you are calling.

October 1 – March 31: 8:00 am – 8:00 pm Arizona time, 7 days a week.

April 1 – September 30: Monday – Friday 8:00 am – 8:00 pm Arizona time. Voicemail available on weekends and Federal Holidays.

Contact Customer Service by mail:
Cigna
Attn: Medicare
P.O. Box 29030
Phoenix, AZ 85038-9971

Cigna Medicare Prescription Drug Plans

Looking for a new Cigna Medicare Prescription Drug Plan? Call toll free:

For TTY service for hearing impaired callers, call 711 for Telecommunications Relay Service and enter the toll free number you are calling.

8:00 am – 8:00 pm, 7 days a week. Our automated phone system may answer your call during weekends from April 1 – September 30.

Looking for information on your current Cigna Medicare Prescription Drug Plan? Call toll free:

For TTY service for hearing impaired callers, call 711 for Telecommunications Relay Service and enter the toll free number you are calling.

8:00 am – 8:00 pm, 7 days a week. Our automated phone system may answer your call during weekends from April 1 – September 30.

Contact Customer Service by mail:
Cigna Medicare Prescription Drug Plans
P.O. Box 269005
Weston, FL 33326-9927

Cigna Medicare Supplement Insurance Plans

For more information about Medicare Supplement Insurance Plans, call toll-free:
(TTY 711)

from 8:30 am – 8:30 pm ET, Monday – Friday

Plans available in all states except MA and NY.

Looking for information on your current Cigna Medicare Supplement Insurance Plan? Call toll free:
(TTY 711)

from 8:00 am – 8:00 pm ET, Monday – Friday

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