Why my play store is showing download pending

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Try the steps below if:

  • Your downloads and app updates get stuck and won’t finish.
  • You can’t download or install apps or games from the Google Play Store.
  • You can’t download books or other content from Google Play.

If you can’t open the Play Store app at all, follow the steps to troubleshoot when you can’t open the Play Store app on your phone.

Basic troubleshooting steps

Check that you have a strong Wi-Fi or mobile data connection

  • Make sure you have a strong internet connection. 
  • It’s best if you can connect to a Wi-Fi network.
  • If you don’t have access to Wi-Fi, make sure you have a strong mobile data connection.

After you check your internet connection, try your download again. To get more help with connection problems, go to Fix internet connection problems on Android devices.

Check your storage space

  • If your device is low on space, it can stop apps from downloading and installing.
  • Your device may be low on space if:
    • You get a notification about storage space.
    • There’s less than 1 GB available on your device.
  • To gethelp with storage space on Android, go to Free up space.

Check for Android system updates

Troubleshoot problems with only one app

Try these steps if you have problems when you try to download a specific app.

Check if the app is available for your device

  1. Open the Google Play Store app .
  2. Find and tap the app you want to download. 
  3. On the app’s page, it says whether the app is available for your device.
    • If it’s not available, you can’t download it.

Uninstall & reinstall the app

More troubleshooting steps

If you tried all the steps above but still can’t download apps, try the steps below. After each step, try to download an app again to check if it fixed the problem.

Close & reopen the Play Store

  1. On your Android device, swipe up from the bottom, hold, then let go.
  2. To close the Play Store app, swipe up on it.
  3. Open the Play Store again.

Uninstall & reinstall Play Store updates

Restart your device

  1. Press and hold the Power button.
  2. Tap Power off or Restart.
  3. If needed, press and hold the Power button until your device turns on again.

Clear cache & data from Google Play Services

Remove & re-add your Google Account

Clear the cache & data of the Play Store

Clear cache & data from Download Manager

Get more help

  • Troubleshoot when you can’t open the Play Store app on your phone
  • Problems with in-app purchases

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Downloading apps from the Google Play Store should be a straightforward process. However, users may sometimes encounter a problem where the note on the screen says that the download is pending, but the download never progresses from the pending stage.

Why my play store is showing download pending

If you are stuck with the ‘pending download’ issue on your Android device, manual intervention is required. Since the culprit behind this glitch varies, you may need to test various methods before finding the solution. This article will guide you through the options.

1. Clear the Google Play Cache

When the cache is overloaded, it can cause an app to malfunction, which sometimes occurs with the Play Store. This problem is prevalent when you have many apps that the Play Store needs to check for updates or perform other related actions.

To clear the Play Store’s cache, you should:

  1. Slide down your screen from the top. You may need to do it twice. Tap on the “gear icon” (Settings). You can also open the app drawer and tap on “Settings” directly.
    Why my play store is showing download pending
  2. Next, tap the “Apps & notifications.” For older Android versions, your option may appear as “App management.”
    Why my play store is showing download pending
  3. Find and select “Google Play Store” from the list. You may need to tap on “See all ### apps” first for newer Android versions.
    Why my play store is showing download pending
  4. Tap on “Storage & cache.” On older Android versions, select “Storage usage” from the menu.
    Why my play store is showing download pending
  5. Tap on “Clear cache.”
    Why my play store is showing download pending

Clearing the cache usually fixes minor glitches, such as the ‘download pending’ error. If it doesn’t, try out some of the other methods from the article.

2. Adjust the Queue

The Play Store automatically downloads all the newest versions of your apps on your device by default, unless you changed it at some point. Regardless of how you update apps, it is possible that your app is at the end of the queue, waiting for its turn. Therefore, you can push it to the top of the update/download list. Here’s how to do it.

  1. Open the “Play Store” on your device.
    Why my play store is showing download pending
  2. Tap your “Profile” icon at the top right.
    Why my play store is showing download pending
  3. Choose “Manage apps & device.”
    Why my play store is showing download pending
  4. Find the “Updating apps” section and tap on “See details.”
    Why my play store is showing download pending
  5. Tap the “X” button next to any apps you need to cancel. Alternatively, you can tap the “Cancel all” button to stop them all at once.
    Why my play store is showing download pending

Now, you can download the app you want before returning to update the rest of your apps.

3. Remove Your Account and Add it Again

Some users manage to fix the Google Play stuck downloads issue by removing their Google account from the Play Store and then adding it back. To do this, you need to:

  1. Go to “Settings.”
  2. Scroll down and select “Accounts.” For older Android versions, choose “Users & accounts” or “Accounts and Backup -> Accounts.”
  3. In the list of various accounts, you’ll see your Google entries listed by Gmail addresses. For older Android versions, you first click on “Google.” Find and select your “primary Google account.”
  4. Tap on “Remove account.” For older Android versions, choose the “More” icon (2 vertical dots) at the top right, then select “Remove account.”
    Why my play store is showing download pending

Now, you can enter the Play Store again, type in your account information, and try to download the app once more.

4. Check Storage Capacity

If your device is running low on storage space, it will restrict you from downloading or updating apps. This scenario usually displays an error along with “insufficient space” notifications rather than getting stuck as a pending download. However, it is still pending, technically speaking. Therefore, it is essential to include the topic within this article. The apps remain as pending downloads while they wait for enough space. To check how much space you have left, do the following:

  1. Go to “Settings.”
    Why my play store is showing download pending
  2. Scroll down and press the “Storage” button.
    Why my play store is showing download pending
  3. Check existing storage space. Remember that some apps, especially games, may download more data to your phone upon launching them. Also, you should allow extra space because cache may use it, and not all deleted data is erased yet either.
    Why my play store is showing download pending


The presence of ‘bloatware’ apps can affect your phone storage negatively. These apps primarily get included with manufacturer additions to the Android phone, and many are unnecessary. Ensure that you get rid of them whenever possible to make way for new ones.

Also, a malfunctioning SD card can sometimes cause problems while downloading new apps. To check if that’s the case, take out the card and try to download the app. If it downloads as usual to your internal storage, consider changing the card. or attempt to reformat it.

5. Disable Your Device’s VPN

Some users install a virtual private network (VPN) to secure their online privacy, but they don’t know that it can affect their downloads too. If you have a VPN, you should disable it before trying to download the app again.

Why my play store is showing download pending

Usually, a VPN shouldn’t prevent apps from downloading, but there are instances where it may affect the process. For example, this can happen if a new VPN update has glitches, or your VPN reports another region outside of your area. Regardless, some apps may not install if using a VPN. Try disabling the VPN.

Note: Some VPNs have an ad/script blocking feature that can cause the pending download issue. If you trust the site or app, disable the feature (if applicable), then try again. Your VPN app may also allow for URL exceptions.

6. Confirm that Time and Date Match on Your Device and the Google Server

If the time and date on your smartphone don’t match with the official time and date reported on Google servers, it may prevent you from downloading apps. Also, sometimes changing the time and date for a short time and then turning them back to the way they were may fix your issue.

Try this out:

  1. As before, launch the “Settings” app.
    Why my play store is showing download pending
  2. Then, go to “Additional settings.” On some Android versions, the path is “General Management.”
    Why my play store is showing download pending
  3. Now, select the “Date & time” setting.
    Why my play store is showing download pending
  4. If the date and time syncing are off, toggle “Set automatically” or “Automatic date and time” to the “On” position, depending on your phone.
  5. If On, toggle “Set automatically” or “Automatic date and time” to off and change the time and date to some other variation.
  6. Wait for a while, then toggle the “Set automatically” or “Automatic date and time” back on.
    Why my play store is showing download pending

7. Check Your Wi-Fi or Data Networks

One of the most obvious solutions is to check if your wireless or data connection is working. If you have enough bandwidth on your data plan, switch the Wi-Fi network off and turn on your Mobile Data. If the app started to download, the problem was in the Wi-Fi network.

  1. The easiest way to switch the connection is to slide your screen from the top down to open the quick access bar, turn “Wi-Fi” off, and turn “Mobile data” on.

Why my play store is showing download pending


Hopefully, some of the steps above helped you fix your pending update issue on the Play Store. Most of the time, this common error results from minor app glitches that go away. However, if the problem keeps happening, you may be experiencing some other system or hardware issue and may thus have to take your device to the local repair service.

Google Play Stuck/Pending App Update FAQs

Can I make app updates happen automatically over cellular data?

One of the most common problems with smartphones is that there are still limitations with cellular bandwidth regardless of unlimited data plans. Sometimes, unlimited data is not truly unlimited. Your speed drops to 2G/3G speeds after reaching a certain amount of data. By default, your apps should automatically update when your phone is connected to Wi-Fi and plugged in to charge.

Fortunately, you can change some settings that let the Google Play Store update apps over mobile broadband. Head into the Settings on your phone and locate the Google Play Store under Apps. Next, tap on “Mobile Data” to enable it. Depending on your phone’s manufacturer, the option may say Allow background data usage.

How do I know if an app has an update available?

If you’re unsure whether an app has an available update, the Google Play Store can tell you. The easiest way to find out is to open the Google Play Store and type the app’s name in the search bar. If it says “Open,” then the app is up-to-date. However, if the app says “Update,” a newer version of the software exists.

If you want to check which installed apps are ready for an update, you can open the Google Play Store, tap on your “profile icon” in the upper right-hand corner, and select “Manage apps & devices.” Select “Manage” at the top, then choose “Updates Available.” This step shows you a complete list of all apps that need an update.

What do I do if only one app won’t update?

When only one app doesn’t update, your solution depends on whether it was the last app to require an update or one of several. If it was the last one on the list, it could be your storage limits (internal and external storage). All other apps succeeded, but your phone ran low on storage while trying to update the last one on the list.

If the app is one of several requiring an update, it could be data corruption. Try clearing the cache for the app first. If that solution doesn’t work, uninstall the app and reinstall it.

If the above options don’t fix the issue, you may need to contact the developer for help. On that app’s Play Store page, tap on “Developer contact,” then choose your email app to send the message. It’s always best to use the same email you use for the Play Store. That way, the developer can associate the two.

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How do you fix pending downloads on Google Play?

Check the internet connection Check the internet speed if you are using Wi-Fi. Restart the router and device and try reconnecting. When using mobile data, ensure that the download via any network on Google Play Store is enabled on your device. Go to Google Play Store settings and check 'App download preferences.

Why does my Google Play Store keep saying pending?

The apps remain as pending downloads while they wait for enough space. To check how much space you have left, do the following: Go to “Settings.” Scroll down and press the “Storage” button.

Why any app is not downloading from Play Store?

Check your storage space If your device is low on space, it can stop apps from downloading and installing. Your device may be low on space if: You get a notification about storage space. There's less than 1 GB available on your device.