Pay macy bill online with debit card

The Payment Account Information Page

On the Payment Account Information page, you can add payment accounts and maintain existing accounts that you want to use to pay your e-bills and to make online purchases. A payment account can be a bank account, such as a regular checking, money market, or brokerage account. You can change your payment account information at any time, and it is important to keep this information up to date.

Adding a Bank Account for the First Time

When you add a bank account in My Profile, it is available for making online payments with Macy's Online Bill Payment. The first time you add a checking, money market, or brokerage account, we also confirm your identity with an outside credit reporting agency. This helps to protect you against identity fraud and to ensure that your payment information is as secure as possible.

Warning
You can not use credit card convenience checks when adding any sort of payment account. You can only use account information from checking, money market, or brokerage accounts.

After you add the bank account, you should confirm it as soon as possible. See Confirming a Bank Account for instructions.

1. Go to your profile and click My Payment Accounts.
   The Payment Account Information page opens.
2. Click Add Bank Account.
   The Add Bank Account page opens.
3. In the Bank Account Information section, do the following:
   • In the routing transit number box below the check, type your financial institution's routing transit number.
     Note: You can usually find this number in the bottom left corner of your checks, or you can call your financial institution and ask for the number. You must type this number correctly for your payments to be processed.
   • In the account number box below the check image, type the account number for your bank account.
     Note: You can usually find this number on the bottom of a check or on your account statement. You must type this number correctly for your payments to be processed.
   • In Account Name, type something that identifies the account to you, such as Personal Checking or Business Checking.
   • In Account Type, select the type of account you are adding. The type can include a regular checking account or a money market account with check-writing privileges.
   • If you are adding a bank account that is used for business purposes, select This is a business account. If the bank account you are adding is a personal account, leave the check box empty.
4. Click Continue.
   The Add Bank Account Confirmation page opens.
5. Retype your routing transit number and your bank account number to confirm them and click Add.
   We attempt to verify your identity with an outside credit reporting agency as a protection against identity theft. If we have questions about your information, we will display the information we have in our records on the Add Bank Account - Review Information page.
6. If the Add Bank Account - Review Information page opens:
   
   • Review the listed information carefully and make any necessary changes.
   • Provide any additional security information, such as your birth date or Social Security Number.
7. Click Continue.
   The Bank Account list on the Payment Account Information page shows your new bank account.

Adding a Bank Account

When you add a bank account in My Profile, it is available for making online payments with Macy's Online Bill Payment.

Warning
You can not use credit card convenience checks when adding any sort of payment account. You can only use account information from checking, money market, or brokerage accounts.

After you add the bank account, you should confirm it as soon as possible. See Confirming a Bank Account for instructions.

1. Go to your profile and click My Payment Accounts.
   The Payment Account Information page opens.
2. Click Add Bank Account.
   The Add Bank Account page opens.
3. In the Bank Account Information section, do the following:
   
   • In the routing transit number box below the check image, type your financial institution's routing transit number.
     Note: You can usually find this number in the bottom left corner of your checks, or you can call your financial institution and ask for the number. You must type this number correctly for your payments to be processed.
   • In the account number box below the check image, type the account number for your bank account.
     Note: You can usually find this number on the bottom of a check or on your account statement. You must type this number correctly for your payments to be processed.
   • In Account Name, type something that identifies the account to you, such as Personal Checking or Business Checking.
   • In Account Type, select the type of account you are adding. The type can include a regular checking account or a money market account with check-writing privileges.
   • If you are adding a bank account that is used for business purposes, select This is a business account. If the bank account you are adding is a personal account, leave the check box empty.
4. Click Continue.
   The Add Bank Account Confirmation page opens.
5. Retype your routing transit number and your bank account number to confirm them and click Add.
   The Bank Account list on the Payment Account Information page shows your new bank account.

Confirming a Bank Account

Whenever you add a bank account, you must confirm it before you can send payments larger than the account's unconfirmed payment limit. Payment limits on unconfirmed bank accounts protect you from identity fraud.

You can only have one unconfirmed bank account at a time, including any bank accounts that you delete or accounts with a status of Confirmation Locked, Confirmation Failed, or Expired. After you reach the total allowed within a 12-month period, we no longer allow you to add another bank account without first confirming an existing account.

1. Check your statement from your financial institution, either online or mailed to you.
2. Locate two deposits with a description similar to Macy's Online Bill Payment AcctConfrm.
   Note: The description of the deposits may vary slightly, but it should contain some indicator that the deposits are for an account confirmation.
3. Go to your profile and click My Payment Accounts.
   The Payment Account Information page opens.
4. Click Confirm next to the bank account you want to confirm.
   The Bank Account Confirmation page opens.
5. In Macy's Online Bill Payment AcctConfrm Deposit Amount, type one of the deposits from your statement.
6. In the next Macy's Online Bill Payment AcctConfrm Deposit Amount box, type the second deposit amount.
7. Click Confirm.
   The Payment Account Information page opens, and your bank account is confirmed.

Changing Bank Account Information

On the View/Change Bank Account page, you can change the account description for a bank account. If you want to change the account number or routing transit number for a bank account, do the following:

• Add a new bank account with the correct information.
• Confirm the new bank account.
• Delete the bank account that has the incorrect information.

1. Go to your profile and click My Payment Accounts.
   The Payment Account Information page opens.
2. Click View/Change next to the bank account you want to change.
   The View/Change Bank Account page opens.
3. In Account Name, type a new name for this account.
4. Click Save Changes.
   The Payment Account Information page opens and your change is saved.

Changing My Preferred Bank Account

A preferred bank account is the bank account you want to appear first in the payment account list for quick selection when you make a payment. A check mark before a bank account name on the Payment Account Information page indicates that the account is your preferred account. You can change which account is designated as the preferred one on the Change Preferred Bank Account page.

1. Go to your profile and click My Payment Accounts.
   The Payment Account Information page opens.
2. Click the change your preferred bank account link.
   The Change Preferred Bank Account page opens.
3. Select the bank account you want to appear first in the payment account list.
4. Click Save Changes.
   The Payment Account Information page opens, and a check mark appears next to the account you selected.

Deleting a Bank Account

If you close a bank account or no longer want to use it to make online payments with Macy's Online Bill Payment, you can remove it from your payment account list. Deleting a bank account cancels all scheduled payments, including any Auto-Pay payments, paid from this account.

1. Go to your profile and click My Payment Accounts.
   The Payment Account Information page opens.
2. Click Delete next to the bank account you want to delete.
   The Delete Bank Account Confirmation page opens.
   Note: If you have payments scheduled to be paid from this account, they are listed in the Affected Payments section.
3. If you are sure you want to delete this account, click Yes.
   The Payment Account Information page opens, and the deleted bank account is no longer in the list.

Moving Payments to a Different Bank Account

On the Payment Account Information page, you can move your scheduled payments, including Auto-Pay payments, from one bank account to another in a single step using the Move Payments feature. All payments with a status of Scheduled are moved to the bank account you designate so that they are withdrawn from that account.

1. Go to your profile and click My Payment Accounts.
   The Payment Account Information page opens.
2. Click Move Bank Account Payments.
   The Move Payments page opens.
3. In From Account, select the account that you want to move payments from.
4. In To Account, select the account that you want to move payments to.
   Note: You can only move payments to a confirmed account.
5. Click Continue.
   The Move Payments Confirmation page opens. The page displays the From and To bank accounts and the payments that will be moved.
6. Click Yes to complete the move.
   The Payment Account Information page opens. The payments listed on the confirmation page will now be withdrawn from the bank account that you moved them to.

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