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To keep working on this page without changing languages, click Stay On Page. To change languages and start over on this page, click Change Language. If you are looking for services such as WIC, SNAP, TANF or Medicaid, please visit 211Texas.org. The search at
https://resources.hhs.texas.gov/pages/find-services will help you locate offices that can help you with aging, disability, behavioral health and intellectual or developmental disabilities services. If you are unsure how HHS can help you, call 855-937-2372 to talk to a trained professional. From the headquarters in Austin to eligibility offices in the Rio Grande Valley to laboratories in the Panhandle, Health and Human Services employees are there to respond to the needs of Texans. The professionals that staff health and human services agencies across the state are ready and willing to assist people who need services, contractors who provide them and anyone with questions about the services we provide. While the headquarters offices are located in Austin, there are offices across the state that serve Texans. Note: If you are deaf, hard of hearing, or speech impaired you can call any Texas Health and Human Services office by using the relay service of your choice. The state of Texas offers Relay Texas which you can use by dialing 7-1-1 or 800-735-2989. The state's health and human services agencies are committed to protecting your personal and private information. One way we do this is by using secure email to make sure your private information remains private. If you received a secure email from our agencies, please read these instructions on how to open it. Civil Rights OfficeCall the Civil Rights Office if you need to talk to someone about concerns of discrimination or would like to file a discrimination complaint. Civil Rights Office 888-388-6332 or 512-438-4313 or the relay service of your choice. Customer ServiceMedicaid client hotline CHIP call center CHIP processing center Your Texas Benefits MDCP/DBMD Escalation Line The MDCP/DBMD Escalation Help Line assists people with Medicaid who get benefits through the Medically Dependent Children Program (MDCP) or the Deaf Blind with Multiple Disabilities (DBMD) program. The escalation help line can help solve issues related to the STAR Kids managed care program. Help can include answering questions about Medicaid fair hearings and continuing services while appealing. File a ComplaintGet Help Finding InformationVisit our Help Finding What You Are Looking For page where you'll find contact information for some of our most requested services including:
Learn About Services (2-1-1 Texas)Dialing 2-1-1 is a free, easy way to find out about services you can get in your area or through state programs. If you can't connect to 2-1-1, call us toll-free at 877-541-7905. You can also visit the 2-1-1 Texas website to find the phone number to your local 2-1-1 area information center. You may not be able to connect to 2-1-1 if:
Open Records RequestsHHSC is committed to providing full access to public information. You can request records under the Texas Public Information Act by mail, fax or email. Click here to learn about requesting records. Press OfficeReport Abuse or NeglectIf you suspect a child has been abused or mistreated, you are required to report it to the Texas Department of Family and Protective Services or to a law enforcement agency. Please call 800-252-5400 or 9-1-1 if in immediate danger. People Who are Older or Who Have DisabilitiesComplaint and Incident Intake Report Fraud, Waste or AbuseTexas Veteran LiaisonTexas Health and Human Services are headquartered in Austin, Texas. If you need to contact someone at one of the main offices, also called state office headquarters, please use the addresses and phone numbers below. Health and Human ServicesTexas
Health and Human Services (HHS) state office headquarters is located at: Texas Department of State Health ServicesThe Texas Department of State Health Services state office headquarters is located at: 1100 West 49th St. Other DSHS contact information. Office Searches
Lists of Offices and Service Providers
Ombudsman OfficesHHS is divided into 11 administrative regions, which are listed below by county. You also can view a map in PDF format that shows these same regions along with the area agencies on aging and the local intellectual and developmental disability authorities. Region 1, High PlainsArmstrong, Bailey, Briscoe, Carson, Castro, Childress, Cochran, Collingsworth, Crosby, Dallam, Deaf Smith, Dickens, Donley, Floyd, Garza, Gray, Hale, Hall, Hansford, Hartley, Hemphill, Hockley, Hutchinson, King, Lamb, Lipscomb, Lubbock, Lynn, Moore, Motley, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Terry, Wheeler, Yoakum Region 2, Northwest TexasArcher, Baylor, Brown, Callahan, Clay, Coleman, Comanche, Cottle, Eastland, Fisher, Foard, Hardeman, Haskell, Jack, Jones, Kent, Knox, Mitchell, Montague, Nolan, Runnels, Scurry, Shackelford, Stonewall, Stephens, Taylor, Throckmorton, Wichita, Wilbarger, Young Region 3, MetroplexCollin, Cooke, Dallas, Denton, Ellis, Erath, Fannin, Grayson, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Rockwall, Somervell, Tarrant, Wise Region 4, Upper East TexasAnderson, Bowie, Camp, Cass, Cherokee, Delta, Franklin, Gregg, Harrison, Henderson, Hopkins, Lamar, Marion, Morris, Panola, Rains, Red River, Rusk, Smith, Titus, Upshur, Van Zandt, Wood Region 5, Southeast TexasAngelina, Hardin, Houston, Jasper, Jefferson, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Shelby, Trinity, Tyler Region 6, Gulf CoastAustin, Brazoria, Chambers, Colorado, Fort Bend, Galveston, Harris, Liberty, Matagorda, Montgomery, Walker, Waller, Wharton Region 7, Central TexasBastrop, Bell, Blanco, Bosque, Brazos, Burleson, Burnet, Caldwell, Coryell, Falls, Fayette, Freestone, Grimes, Hamilton, Hays, Hill, Lampasas, Lee, Leon, Limestone, Llano, Madison, McLennan, Milam, Mills, Robertson, San Saba, Travis, Washington, Williamson Region 8, Upper South TexasAtascosa, Bandera, Bexar, Calhoun, Comal, DeWitt, Dimmit, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Karnes, Kendall, Kerr, Kinney, La Salle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria, Wilson, Zavala Region 9, West TexasAndrews, Borden, Coke, Concho, Crane, Crockett, Dawson, Ector, Gaines, Glasscock, Howard, Irion, Kimble, Loving, Martin, Mason, McCulloch, Menard, Midland, Pecos, Reagan, Reeves, Schleicher, Sterling, Sutton, Terrell, Tom Green, Upton, Ward, Winkler Region 10, Upper Rio GrandeBrewster, Culberson, El Paso, Hudspeth, Jeff Davis, Presidio Region 11, Lower South TexasAransas, Bee, Brooks, Cameron, Duval, Hidalgo, Jim Hogg, Jim Wells, Kenedy, Kleberg, Live Oak, McMullen, Nueces, Refugio, San Patricio, Starr, Webb, Willacy, Zapata How do I contact Texas Human health services?Learn About Services (2-1-1 Texas)
If you can't connect to 2-1-1, call us toll-free at 877-541-7905.
How do I speak to a live person at 211 in Texas?You can reach the 211 Texas helpline on two different phone numbers; 211 or 877.541. 7905.
What services does Texas Health and Human Services provide?HHS works with federally qualified health clinics, medical associations, community partners and local governments to help clients find the health care they need. Aging and Disability Resource Centers can help Texans find personal care, nursing care, help at home and other long-term care services.
How do I contact Texas benefits?Call 2-1-1 or 1-877-541-7905 (after you pick a language, press 2).
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