Holiday inn express & suites orlando international drive

Simple, smart travel

At Holiday Inn Express® hotels we keep it simple and smart. As IHG's biggest hotel brand, we’re first choice for the increasing number of travellers who need a simple, engaging place to rest, recharge and get a little work done. We offer everything guests need and provide more where it matters most.

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  • Overview
  • Rooms
  • Location
  • Amenities
  • Policies
  • Reviews

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning

Holiday inn express & suites orlando international drive

3401 E University Drive, Phoenix, AZ, 85034

Explore the area

  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)7 min drive
  • Popular LocationLEGOLAND® Discovery Center8 min drive
  • Popular LocationOasis Water Park8 min drive
  • Popular LocationArizona Mills Mall8 min drive

Room options

About this area

Phoenix

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel is located in South Mountain, a neighborhood in Phoenix with good airport proximity. Phoenix Convention Center and Tempe Center for the Arts are cultural highlights, and some of the area's landmarks include Grady Gammage Memorial Auditorium and Wrigley Mansion. Looking to enjoy an event or a game while in town? See what's going on at Diablo Stadium, or consider a night out at The Van Buren. Spend some time exploring the area's activities, including golfing.

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What's nearby

  • Chase Field - 7 min drive

  • Tempe Beach Park - 8 min drive

  • LEGOLAND® Discovery Center - 8 min drive

  • Oasis Water Park - 8 min drive

  • Arizona Mills Mall - 8 min drive

Getting around

  • 24th Street - Jefferson Station - 5 min drive

  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

Hotel in the heart of South Mountain

At Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel, you can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a bar and a gym.

You'll also enjoy perks such as:

  • An outdoor pool
  • Free self parking, plus extended parking (surcharge)
  • Limo/town car service, free newspapers, and ATM/banking services
  • Luggage storage, a 24-hour front desk, and a porter/bellhop
  • Guest reviews give top marks for the location

All guestrooms at Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel have comforts such as air conditioning, as well as amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.

  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and video-game consoles

Languages

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Masks available

Hand sanitizer provided

Individually-wrapped food options available for breakfast

This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

  • Extended parking on site (surcharge)

  • Wheelchair-accessible parking and van parking available

  • Free 24-hour roundtrip airport shuttle

  • Limo/town car service

Food and drink

  • Free buffet breakfast

  • 1 restaurant

  • 1 bar

  • Room service available

Things to do

  • Fitness center

  • Outdoor pool

  • Spa tub

Family friendly

  • Free cribs/infant beds

  • Laundry facilities

  • Microwave

  • Outdoor pool

  • Refrigerator

  • Rollaway/extra beds (surcharge)

  • Snack bar/deli

Conveniences

  • ATM/banking services

  • Ballroom

  • Elevator

  • Free newspapers in lobby

  • Front-desk safe

  • Gift shop/newsstand

Guest services

  • 24-hour front desk

  • Daily housekeeping

  • Dry cleaning service

  • Laundry facilities

  • Luggage storage

  • Multilingual staff

  • Porter/bellhop

Business services

  • Business center

  • Conference space

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (select rooms)

  • Assistive listening devices available

  • Braille signage

  • Grab bar in shower

  • Handrails in stairways

  • In-room accessibility (select rooms)

  • Lever door handles

  • Pool hoist on site

  • Roll-in shower (select rooms)

  • Stair-free path to entrance

  • Well-lit path to entrance

  • Wheelchair-accessible business center

  • Wheelchair-accessible fitness center

  • Wheelchair-accessible parking

  • Wheelchair-accessible path of travel

  • Wheelchair-accessible path to elevator

  • Wheelchair-accessible pool

  • Wheelchair-accessible public washroom

  • Wheelchair-accessible registration desk

  • Wheelchair-accessible van parking

  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning

  • Free cribs/infant beds

  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer

  • Private bathroom

Entertainment

  • Cable channels

  • Flat-screen TV

  • Pay movies

  • Premium channels

  • Video-game console

Food and drink

  • Coffee/tea maker

  • Microwave

  • Refrigerator

More

  • Connecting rooms available

  • Desk

  • Free local calls

  • Free newspapers

  • Iron/ironing board

  • Phone

  • Safe

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Policies

Check-in

93% of travelers were happy with check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in fee: USD 79.00

Minimum check-in age - 21

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 79.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 79.00 (subject to availability)
  • Late check-out fee: USD 79.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport

Holiday Inn Express Phoenix-Airport

Holiday Inn Express Hotel Suites Phoenix Airport

Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel

"Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel"

Rating 5 - Excellent. 546 out of 1009 reviews

Rating 4 - Good. 278 out of 1009 reviews

Rating 3 - Okay. 85 out of 1009 reviews

Rating 2 - Poor. 54 out of 1009 reviews

Rating 1 - Terrible. 46 out of 1009 reviews

4.2/5

Property conditions & facilities

5/5 Excellent

Dawn

Traveled with partner

Oct 3, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Airport shuttle driver Ken was very friendly and knowledgeable regarding Phoenix and the ins and outs of the Holiday Inn. He gave us a great tip regarding the shuttle service and its use to get us back to the airport car rental and the airport. We had to fly into Phoenix a day earlier than we had planned due to airline changing our flight from an early morning arrival to an afternoon thus messing up our scheduled hotel reservations along the Grand Circle. So we stayed at the Holiday Inn Express overnight before picking up our car rental. An unexpected delay became a bonus evening of relaxation we needed. Thank you.

Stayed 1 night in Oct 2022

5/5 Excellent

Laura

Traveled with family

Oct 1, 2022

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2022

5/5 Excellent

Patrick

Traveled with family

Sep 30, 2022

Liked: Cleanliness, staff & service

This hotel has a modern less is more sleek clean lines style. The room is spacious with needed conveniences like a place to place your suitcase for easy access, a desk workspace, refrigerator, coffee machine, ice bucket, and large bathroom and bed accommodations.

Stayed 1 night in Sep 2022

5/5 Excellent

Tafalena

Traveled with family

Sep 29, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2022

3/5 Okay

Nancy B.

Traveled with group, Traveled with family

Sep 28, 2022

Liked: Cleanliness, staff & service

I have trouble with with individual hvac units and road noise, so it is not as quiet as I would like.

Stayed 1 night in Sep 2022

5/5 Excellent

Jeannie

Traveled with family

Sep 22, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff went out of her way to make our time in the hotel comfortable by giving us extra time to stay in our room as our flight was not leaving until midnight. She was very nice and has great customer service skills. I wasn't able to get her name, but we stayed there on 8/28.

Stayed 1 night in Aug 2022

5/5 Excellent

LaToya, Tucson

Traveled with family

Sep 20, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was nice and quiet and a good distance to airport and downtown. Bed was comfortable. Room was clean

Stayed 1 night in Aug 2022

5/5 Excellent

James

Traveled with family

Sep 11, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great while we stayed at this hotel.

Stayed 1 night in Sep 2022

4/5 Good

Michael

Business traveler

Sep 8, 2022

Liked: Staff & service, amenities, property conditions & facilities

Easy and convenient. Rooms were a bit humid but not a big issue.

Stayed 1 night in Sep 2022

5/5 Excellent

Wendy

Traveled with family

Sep 5, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was walking distance of Waffle House which was 24 hrs. Not too much traffic getting out on the main road. Loved the breakfast selection!

Stayed 3 nights in Sep 2022

What's the difference between Holiday Inn and Holiday Inn Express?

The major difference between a Holiday Inn and a Holiday Inn Express is simply that one is full service, while the other is more limited. Holiday Inn is geared towards families looking for a comfortable spot to relax together, while Holiday Inn Express is aimed more toward the short-stay business traveler.

Is IHG and Holiday Inn the same?

Holiday Inn Club Vacations is the IHG-branded timeshare arm. Although they're not owned or operated by IHG, they are still an IHG brand. There are 28 properties in this brand, all within the U.S.

What does IHG stand for?

About us - InterContinental Hotels Group PLC.

What system does Holiday Inn Express use?

Holiday Inn Express Uses Cloud-Based System to Stay On Top of Guest Requests. The Holiday Inn Express & Suites in Vacaville, Calif., has turned to the HotelTap cloud-based workforce communications tool.