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National BookStore Online FAQ | How to order books online at NBS

For many decades, National Book Store has served Filipinos with an amazing selection of books, as well as high-quality office and school supplies at the most competitive prices. If it’s your first time to shop online at National Book Store, you might find yourself asking some of the frequently asked questions below.

How do I order online from National Book Store Philippines?

1. Enter the product you are looking for in the search bar.
2. On the product’s listing page, check the information to see if it’s the right item.
3. Choose the quantity and add the item(s) to the cart. Before placing your order, make sure to review the products from your shopping cart, then click “Proceed to Checkout”.
4. Next, log in with your credentials or sign up with your email address if you don’t have an account yet. You may also opt for Guest Checkout to place an order quickly.
5. Fill in the required information, such as your shipping address and contact details, and then select your payment method. Click “Place Order” to finalize the transaction.
6. As soon as your purchase is finalized, you will receive an email with your order confirmation. Once payment is verified, you will get another email with your payment confirmation.
7. Within 2-4 business days, you will receive an email with a notification saying your item(s) is already shipped.

For inquiries, you can reach out to their hotline at (02) - 8 - 8888 - 627. For bulk orders, call 02- 8 - 7901910 or drop them an email at

Can I order National Bookstore books online?

Besides school and office supplies, gift products, and stationery, NBS offers the latest books from best-selling authors like Neil Gaiman, Stephen Covey, Stephen King, Mark Manson, Rick Riordan, and Haruki Murakami. Discover thousands of book titles spanning an array of genres, including fiction, non-fiction, academic and references, classics, history, textbooks, business and investment, and much more to read!

Does National Bookstore deliver?

Delivery Times. NBS Online guarantees delivery of your items at the fastest time possible. Since items may be sourced from different branches, delivery times may vary. As for delivery cancellations, National Book Store reserves the right to cancel delivery in case of flood and other natural disasters to ensure the safety of the courier services.

How much is the shipping fee in National Bookstore?

Shipping fees for National Bookstore are calculated based on the delivery location and the total weight of the items on your order. For Metro Manila and provincial areas, the shipping services depends on the rate from each of the cities.

What are my payment methods on National Book Store?

National Book Store online has four different payment options for all their customers - cash on delivery, credit/debit card, Paypal, and over the counter/online bank transfer.

Cash on Delivery

With this payment option, the total amount should be paid in cash. Bear in mind that the courier won’t have any change, so it’s best to give them the exact amount. Also, they don’t accept other payment options such as gift certificates and cheques.

Credit/Debit Card

National Book Store accepts credit and debit cards issued by VISA and Mastercard. They process these card transactions through their partner payment gateway - Pesopay.

PayPal

In order for customers to cover the total amount to be paid, they need to have sufficient Paypal balance in their accounts. Once they have linked their credit or debit card information to their PayPal accounts, the payment will be deducted from their credit or debit cards after they've used up their PayPal balance.

Over the counter/Online Bank Transfers

For over the counter payment and online bank transfers, National Bookstore is working in partnership with Dragonpay that has multiple retail establishments as follows.

Over the Counter

• Bayad Center
• LBC
• SM Store/ Savemore / Supermarket Counters
• Cebuana Lhuiller
• M Lhuiller
• Robinsons Department Store
• ECPay

Online Bank Transfers

• BDO Internet Banking / ATM / Cash Deposit
• BPI Express Online Funds Transfer / Bills Payment
• BPI BanKo
• Metrobank Direct / Cash or Check Payment
• Chinabank Online / ATM or Cash Payment
• Landbank ATM online
• Unionbank EON / Internet banking / ATM / Cash Payment
• UCPB Connect / ATM / Cash Payment
• EastWest Online / Cash or Check Payment
• Landbank Cash Payment
• PNB e-Banking Bills Payment / Cash Payment
• RCBC Cash Payment
• Security Bank ATM / Cash Payment
• RuralNet Banks and Coops
• BPI BanKo via Dragonpay
• GCash via Dragonpay
• Paymaya VISA or MasterCard via Pesopay Gateway

What products are available at National Book Store Philippines?

National Book Store is the best destination to buy and explore the latest book titles. As the largest book chain in the Philippines, they are the leading company in selling reading materials online, offering a wide range of book titles for all ages. They have also set the standards for listing high-quality school and office supplies, toys and games, eBooks, stationery, digital reading devices, office furniture, gifts for special events and many more products!

Besides NBS, where can I buy reading materials online in the Philippines?

You can also buy reading materials online at these popular bookstores in the country today: Fully Booked, eBay Philippines, REX Book Store, and Avalon. There are plenty of things for you to check out from as they offer an array of book titles for you to read, ranging from fiction novels to non-fiction publications, classics, magazines, and academic reading materials.