Blue cross blue shield of massachusetts customer service

The Blue Cross Blue Shield of Massachusetts Foundation is located at:

101 Huntington Avenue, Suite 1300
Boston, MA 02199-7611
Phone: 617.246.6783
Fax: 617.246.3992

The Foundation and its staff cannot assist members of the Blue Cross Blue Shield of Massachusetts insurance company with questions or issues related to their plan. Contact information for the insurance company can be found here.

The Foundation offices are located on the 13th floor. All guests must check in at the 101 Huntington Security Desk located on the lobby level. Picture ID is required.

Directions to the Blue Cross Blue Shield of Massachusetts Foundation:

From North »

From the South »

From the West »

Via Public Transportation »

From North:

Take I-93 South toward Boston. Take exit 20A-20B for I-90 West. Keep right at the fork and follow signs for I-90 West/Mass Pike/Worcester and merge onto I-90 West. Take exit 20 toward Brighton/Cambridge. Keep left, follow signs for Boston and merge onto I-90 East. Take exit 22 toward Prudential Center/Copley Square. Keep left at the fork, follow signs for Prudential Center. The destination will be on the right - pull into garage on Huntington Ave.

From the West:

Take the I-90 Massachusetts Turnpike ramp to Boston/Springfield. Keep right at the fork and merge onto I-90 East/Massachusetts Turnpike. Take exit 22 toward Prudential Center/Copley Square. Keep left at the fork, follow signs for Prudential Center. The destination will be on the right - pull into garage on Huntington Ave.

From the South:

Take I-93 North toward Boston. Take exit 20 toward Worcester. Merge onto I-90 West. Take exit 20 toward Brighton/Cambridge. Keep left, follow signs for Boston and merge onto I-90 East. Take exit 22 toward Prudential Center/Copley Square. Keep left at the fork, follow signs for Prudential Center. The destination will be on the right - pull into garage on Huntington Ave.

Public Transportation:

101 Huntington is served directly by both the Orange and Green Lines.

Green Line: There is direct access to 101 Huntington through the Prudential Center Complex. Take the Green-E line train to the PRUDENTIAL CENTER stop. Alternatively, take either the Green-B, C, or D line train to the COPLEY stop. Walking directions from Copley to 101 Huntington are available here.

Orange Line: Take the Orange line to the BACK BAY STATION stop. Walking directions from Back Bay Station to 101 Huntington are available here.

Save on products and services that enhance your health and wellness.

Changing Coverage?

If you are moving to a new state, changing jobs, out of work, getting ready to retire, or your employer has stopped offering insurance, Blue Cross Blue Shield can help.

Global Coverage

Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it.

Blue Cross Blue Shield Global™

Current Members

Blue Cross Blue Shield members have access to medical assistance services, doctors and hospitals in most countries around the world. To learn more about your international coverage visit BCBS Global® Core or contact your local BCBS company.

An Expanded Portfolio of International Solutions

Blue Cross Blue Shield offers enhanced coverage and service through its broader portfolio of international health insurance products to meet the unique needs of globally mobile individuals and businesses worldwide. International healthcare coverage is available for employers, individuals and students, providing peace of mind for everyone from short-term travelers to long-term expatriates, for destinations around the world.

Whether you or your business reside inside or outside the U.S., we offer international healthcare products that deliver the security and stability you have come to expect from Blue Cross Blue Shield.

Visit Blue Cross Blue Shield Global to learn more about our full range of international products and services.