Blue cross blue shield federal dental provider phone number


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Blue cross blue shield federal dental provider phone number

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The Blue Cross Blue Shield (BCBS) system is made up of 34 independent and locally operated companies. Questions about your health insurance coverage, benefits or treatment? Call the toll-free number on the back of your member ID card or find your local BCBS company online.

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Federal Employee Program® (FEP) members should visit the FEP website.

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The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

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February 10, 2021 Update: This communication has been updated with links to the 2021 Blue Cross Blue Shield FEP Dental Provider Implementation Guide and information about the GRID+ Dental Network. 


The 2021 Blue Cross Blue Shield FEP Dental Provider Implementation Guide is a resource for Federal Employee Program (FEP) dental providers that highlights important updates to the FEP BlueDental program, new benefit information and claims submission tips to ensure smooth, accurate claims processing. 

Key Points 

  • FEP BlueDental is now referred to as Blue Cross Blue Shield FEP Dental (BCBS FEP Dental). 
  • BCBS FEP Dental members have enhanced benefits as a result of a new partnership with GRID Dental Corporation (GDC). 
  • Members have received updated BCBS FEP Dental ID cards. If the member is covered under the Federal Employee Health Benefit Program (FEHBP), you may need to file with the FEP medical ID card first. 
  • The implementation guide includes a claims submission checklist and other tips to ensure timely payment of submitted claims. 

Blue Cross Blue Shield FEP Dental Partnership with GRID+ Dental Network 

The Blue Cross Blue Shield Association (BCBSA) has partnered with the GRID+ Dental Network to administer BCBS FEP Dental. BCBS FEP Dental members can utilize the GRID+ network as an in-network provider source. By participating in the Blue Cross and Blue Shield of North Carolina (Blue Cross NC) plan, you now have access to BCBS FEP Dental members. The member’s card will be identified with BCBS FEP Dental at the top of the ID card, along with the claims submission address and customer service number on the back to verify benefits. 

For claims issues, contact the company listed on the member’s ID card for questions related to a specific claim. If the plan cannot adequately answer questions about your contracted fee amount, please contact Blue Cross NC’s Provider Service department at 1-800-777-1643, Option 6

Registration and Contact Information 

For more information on covered dental services or to register for the FEP Provider Portal, please visit www.bcbsfepdental.com. For questions, contact the Customer Service at 855-504-2583. 

This update is for informational purposes only.  

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How do I contact Blue Cross Texas?

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The Customer Advocate department is available at 1-888-657-6061 (TTY 711)..
For the Behavioral Health Services Hotline, call 1-800-327-7390 (TTY 1-800-735-2988)..
For a Member Advocate in the Travis service area, call 1-877-375-9097 (TTY 711)..
For the 24/7 Nurse Advice line, call 1-844-971-8906 (TTY 711)..

What does FEP mean in insurance?

30, 2021 – Today the Blue Cross® and Blue Shield® (BCBS) Government-wide Service Benefit Plan, also known as the Federal Employee Program® (FEP®), announced 2022 benefits available to eligible participants in the Federal Employees Health Benefits (FEHB) Program and the Federal Employees Dental and Vision Insurance ...