Blue cross blue shield of michigan human resources phone number

Questions About Your Benefits?

Call the SSC Contact Center at 5-2000 from the Ann Arbor campus, (734) 615-2000 locally, or (866) 647-7657 toll free, Monday through Friday from 8 a.m. to 5 p.m.

Limitations

The University of Michigan in its sole discretion may modify, amend, or terminate the benefits provided with respect to any individual receiving benefits, including active employees, retirees, and their dependents. Although the university has elected to provide these benefits this year, no individual has a vested right to any of the benefits provided. Nothing in these materials gives any individual the right to continued benefits beyond the time the university modifies, amends, or terminates the benefit. Anyone seeking or accepting any of the benefits provided will be deemed to have accepted the terms of the benefits programs and the university's right to modify, amend, or terminate them. Every effort has been made to ensure the accuracy of the benefits information in this site. However, if any provision on the benefits plans is unclear or ambiguous, the Benefits Office reserves the right to interpret the plan and resolve the problem. If any inconsistency exists between this site and the written plans or contracts, the actual provisions of each benefit plan will govern.

Blue cross blue shield of michigan human resources phone number

Member Questions

The Blue Cross Blue Shield (BCBS) system is made up of 34 independent and locally operated companies. Questions about your health insurance coverage, benefits or treatment? Call the toll-free number on the back of your member ID card or find your local BCBS company online.

Find My BCBS Company

Federal Employee ProgramĀ® (FEP) members should visit the FEP website.

Shop for Insurance

Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583.

Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. If you receive a call that appears to originate from this number, the call is likely fraudulent or malicious and you should not answer it, or hang up immediately after receiving it if you do answer the call initially.

Learn more about Healthcare Fraud.

Media Relations

For general press inquiries, please visit News to contact our media relations team.

Go

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

Welcome to our Blue Cross Blue Shield Association Careers Page

Please be aware that effective Friday, September 23, 2022, we will be migrating our careers site to Workday and we expect the new site to go live in mid-October. During this period, you will be unable to view and apply for available opportunities. Please check back mid October for more information. Thank you.

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

Submitting claims

Medical, Prescription Drug and Dental

Typically, in-network providers submit your claim for you; some out-of-network providers may also do so. For claims that you must submit yourself, send them to:

WMU Claims
Blue Cross Blue Shield of Michigan
PO Box 230555
Grand Rapids MI 49523-0555

Pre-addressed claim envelopes are available for pick-up in Human Resources. Claim forms are available at Forms: Benefit Claims.

Vision

Vision Service Plan (VSP) network providers file claims directly with VSP. Members with a claim from an out-of-network provider must file it themselves with VSP. Claim forms and instructions are available at Forms: Benefit Claims.

Additional Resources

Contact Blue Cross Blue Shield of Michigan for coverage and claims information concerning medical, prescription drug or dental benefits.

  • Call Blue Cross Blue Shield of Michigan Customer Service at (877) 671-2583.
  • A Blue Cross Blue Shield of Michigan representative is available to meet with employees in Human Resources most Thursdays. Please call Human Resources at 269-387-3620 to make an appointment.
  • Contact Vision Service Plan (VSP) for coverage, claims and participating provider information concerning vision benefits.
  • Call VSP Member Services at (800) 877-7195.

How do I contact Blue Cross Blue Shield Michigan?

Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583.

What is the customer service number for Blue Cross Blue Shield?

1 (888) 630-2583Blue Cross Blue Shield Association / Customer servicenull

Where is BCBS of Michigan located?

Blue Cross Blue Shield of Michigan (BCBSM) is an independent licensee of Blue Cross Blue Shield Association. Currently it is headquartered in 600 E. Lafayette Blvd. in downtown Detroit.

Is Blue Cross Blue Shield only in Michigan?

The 34 independent and locally operated Blue Cross Blue Shield companies deliver health insurance coverage to one in three Americans across all 50 states, the District of Columbia and Puerto Rico.