Bath and body works return without receipt

Customer Service: 1-800-756-5005.

Bath and Body Works will accept returns for refund, exchange, or store credit at any time. If for any reason you’re not satisfied with your purchase, simply bring it back!

If a purchase you made becomes eligible for a promotion, sale price or special offer within 14 days of your original purchase, they will make a one-time price adjustment from the original selling price to the current selling price. For a price adjustment on an online purchase, give them a call at 1-800-756-5005.

RETURNS TO A RETAIL STORE IN THE UNITED STATES

  • Original Receipt or Invoice: A gift card refund will be issued for the return of online orders. If you prefer a refund to the original form of payment (excluding shipping and handling charges) please follow their Returns by Mail instructions.
  • PayPal: An exchange or merchandise credit will be issued for any items returned that used PayPal as the form of payment.
  • No Receipt or Invoice: An exchange or merchandise credit will be issued based on the lowest selling price of the item.
  • Gift Receipt and Gift Invoice: An exchange or merchandise credit will be issued for the purchase price on the gift receipt or gift invoice. Gift returns can only be made at stores.
  • Gift Cards and E-Gift Cards: Gift Cards and E-Gift Cards can be redeemed for cash only if the total gift card balance is $10 or less. Gift Cards may be returned in Bath & Body Works stores if original receipt is presented and the Gift Card number matches that shown on the receipt.

RETURNS BY MAIL IN THE UNITED STATES

  • Complete the return form located on the bottom of your invoice.
  • Enclose the return form inside the box and keep the top half of the invoice for your records.
  • Pack items safely for shipping and affix a shipping label to the address below: Bath & Body WorksReturns Department
    7603 Trade Port Drive
    Louisville, KY 40258
  • All packages must be sent through a traceable and insurable method. Return shipping fees are non-refundable. Keep the tracking information until your return has been processed.
  • All returns will be credited to the original form of payment (excluding shipping and handling charges). If you paid with a Gift Card or E-Gift Card, a new E-Gift Card will be issued and emailed to you.

Please allow up to 21 days for them to receive your return and process your credit. Once the return is processed, they will send an email confirmation of your credit.

RETURNS TO A RETAIL STORE

Items purchased from BathandBodyWorks.com can be returned only to Bath & Body Works stores in the United States, or by mail.

Click Here to Get Order Help, FAQ’s, Size Chart, Gift Cards or Need More Information

Jul 05, 2022 @ 9:15 PM MDT

Hip2Save may earn a small commission at no extra cost to you via trusted partners and affiliate links in this post. Prices and availability are accurate as of time posted. Read our full disclosure policy here.

The Bath & Body Works return policy may no longer accept returns “at any time.” 

Bath and body works return without receipt

Bath & Body Works Return Policy Is Getting a Makeover. 🛍

Rumor has it that Bath & Body Works might be changing its popular return policy, and it may not be for the better. Currently, customers can “return anything, anytime for any reason.”  This policy may change to only include new and gently used items.

According to a recent Reddit thread, your product cannot be less than half full if you want a return or exchange. And only even price point for price point exchanges will be allowed so you wouldn’t be able to trade in a candle for $24.99 for another priced at $26.99.

These policy updates are expected to roll out around September of 2022, so if you have any returns or exchanges, you might want to do it now.

Just how true is this rumor?

Bath and body works return without receipt

Hip2Save Sidekick, Liza, set out to find the truth. She spoke to a representative at her local store who confirmed that changes are indeed coming. The store doesn’t have ALL the updates yet, but they were able to tell us a few small details.

The return policy is truly changing, and the company will soon only be accepting returns on new and GENTLY used items. If you want cash back, make sure to save your receipt. Returning items without a receipt will be tracked using your government-issued ID and may result in receiving store credit. Other situations may also warrant a store credit but the store representative was unable to elaborate at this time. Reddit commenters have mentioned that receipts also will not be accepted after 90 days.

We are keeping our ears peeled and if we learn of any additional news, we’ll be sure to let Hip2Save readers know the scoop!

Bath and body works return without receipt


What do you think about the possible changes to Bath and Body Works return policy? Let us know in the comments!


Don’t forget to check out the latest Bath and Body Works coupons!


About the writer:

Kara is a writer and photographer from the Midwest. Her creative work has appeared in various publications over the past decade. With a background in finance, she loves to be money-savvy.


Bath and body works return without receipt

Bath and body works return without receipt

Bath and body works return without receipt

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Can I return at Bath and Body Works without a receipt?

You can always make a return at Bath & Body Works without a receipt. It's one of the many reasons Bath & Body Works make great gifts. Whether you're the one who made the purchase or not, you can always do returns, even with no receipt.

Can I return an item without a receipt?

If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note. Be warned that, if that item is now in the sale, your credit note will reflect that price.

What's Bath and Body Works return policy?

The company states that customers can return “anything, anytime for any reason,” at its namesake or White Barn store banners and receive a full refund, but products are subject to the terms of its returns policy.