Why is my samsung phone not receiving picture messages

Data roaming is turned off

Turn on data roaming.

Why is my samsung phone not receiving picture messages

1 of 7 steps Slide your finger downwards starting from the top of the screen.

Why is my samsung phone not receiving picture messages

2 of 7 steps Press the settings icon.

Why is my samsung phone not receiving picture messages

3 of 7 steps Press Connections.

Why is my samsung phone not receiving picture messages

4 of 7 steps Press Mobile networks.

Why is my samsung phone not receiving picture messages

5 of 7 steps Press the indicator next to "Data roaming" to turn the function on or off.

Why is my samsung phone not receiving picture messages

6 of 7 steps Press the Home key to return to the home screen.

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There's an error at the receiving end

Try sending a picture message to another number.

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Your phone hasn't been correctly set up for picture messaging

Set up your phone for picture messaging.

Why is my samsung phone not receiving picture messages

1 of 28 steps Slide your finger downwards starting from the top of the screen.

Why is my samsung phone not receiving picture messages

2 of 28 steps Press the settings icon.

Why is my samsung phone not receiving picture messages

3 of 28 steps Press Connections.

Why is my samsung phone not receiving picture messages

4 of 28 steps Press Mobile networks.

Why is my samsung phone not receiving picture messages

5 of 28 steps Press Access Point Names.

Why is my samsung phone not receiving picture messages

Why is my samsung phone not receiving picture messages

7 of 28 steps Press Name.

Why is my samsung phone not receiving picture messages

8 of 28 steps Key in Telstra MMS and press OK.

Why is my samsung phone not receiving picture messages

Why is my samsung phone not receiving picture messages

10 of 28 steps Key in telstra.mms and press OK.

Why is my samsung phone not receiving picture messages

11 of 28 steps Press MMSC.

Why is my samsung phone not receiving picture messages

http://mmsc.telstra.com:8002

12 of 28 steps Key in http://mmsc.telstra.com:8002 and press OK.

Why is my samsung phone not receiving picture messages

13 of 28 steps Press MMS proxy.

Why is my samsung phone not receiving picture messages

14 of 28 steps Key in 10.1.1.180 and press OK.

Why is my samsung phone not receiving picture messages

15 of 28 steps Press MMS port.

Why is my samsung phone not receiving picture messages

16 of 28 steps Key in 80 and press OK.

Why is my samsung phone not receiving picture messages

17 of 28 steps Press MCC.

Why is my samsung phone not receiving picture messages

18 of 28 steps Key in 505 and press OK.

Why is my samsung phone not receiving picture messages

19 of 28 steps Press MNC.

Why is my samsung phone not receiving picture messages

20 of 28 steps Key in 01 and press OK.

Why is my samsung phone not receiving picture messages

21 of 28 steps Press Authentication type.

Why is my samsung phone not receiving picture messages

22 of 28 steps Press None.

Why is my samsung phone not receiving picture messages

23 of 28 steps Press APN type.

Why is my samsung phone not receiving picture messages

24 of 28 steps Key in mms and press OK.

Why is my samsung phone not receiving picture messages

25 of 28 steps Press the menu icon.

Why is my samsung phone not receiving picture messages

26 of 28 steps Press Save.

Why is my samsung phone not receiving picture messages

27 of 28 steps Press the Home key to return to the home screen.

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The picture message isn't written correctly

See how to write and send a picture message.

Why is my samsung phone not receiving picture messages

1 of 14 steps Press Messages.

Why is my samsung phone not receiving picture messages

2 of 14 steps Press the new message icon.

Why is my samsung phone not receiving picture messages

3 of 14 steps Press COMPOSE.

Why is my samsung phone not receiving picture messages

4 of 14 steps Press the search field and key in the first letters of the recipient's name.

Why is my samsung phone not receiving picture messages

5 of 14 steps Press the required contact.

Why is my samsung phone not receiving picture messages

6 of 14 steps Press the text input field and write the text for your picture message.

Why is my samsung phone not receiving picture messages

7 of 14 steps Press the attachment icon.

Why is my samsung phone not receiving picture messages

8 of 14 steps Press GALLERY.

Why is my samsung phone not receiving picture messages

9 of 14 steps Press From Gallery and go to the required folder.

Why is my samsung phone not receiving picture messages

10 of 14 steps Press the required picture.

Why is my samsung phone not receiving picture messages

11 of 14 steps Press DONE.

Why is my samsung phone not receiving picture messages

12 of 14 steps Press SEND when you've written your picture message.

Why is my samsung phone not receiving picture messages

13 of 14 steps Press the Home key to return to the home screen.

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Mobile data is turned off

Turn on mobile data.

Why is my samsung phone not receiving picture messages

1 of 4 steps Slide two fingers downwards starting from the top the screen.

Why is my samsung phone not receiving picture messages

2 of 4 steps Press the mobile data icon to turn the function on or off.

Why is my samsung phone not receiving picture messages

3 of 4 steps Press the Home key to return to the home screen.

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Why is my Samsung not receiving MMS messages?

Check the Android phone's network connection if you can't send or receiving MMS messages. An active cellular data connection is required to use the MMS function. Open the phone's Settings and tap “Wireless and Network Settings.” Tap “Mobile Networks” to confirm it is enabled.

Why wont picture messages download on my Samsung?

Clear Cache and Data You know each app includes cache files that are used to save data. Sometimes cache files are corrupt, leading to Android MMS not downloading. To fix this issue, it is necessary to clear the cache and data for the messaging app.

Why won't my Samsung send or receive pictures?

Enable mobile data Internet connectivity is required to send picture messages on android devices. If the smartphone refuses to send a picture message, check from the drop-down menu if the mobile data is switched on. If you are using Wi-Fi try temporarily disabling it and use cellular data.

How do I fix my Samsung MMS?

On your Android phone, Tap Settings > General management > Reset..
Network Connection - Make sure your mobile data is active and enabled on your phone. ... .
Soft Reset - If MMS problems persist, soft reset your phone. ... .
MMS settings - Check if your phone has the correct MMS settings..