//skp.samsungcsportal.com Show From time to time, it is possible to happen that detergent will remain or not be discharged into the detergent drawer. This may be caused by various reasons and normally it is not a product malfunction. Below are instructions for two variations of detergent drawers in our front loader and top loaders. See these frequent detergent drawer cases and follow the instructions. It is
recommended to use the HE (High Efficiency) detergent with all Samsung washing machines. Detergent drawer of the front-loading machineA front-loading washing machine provides a three-compartment dispenser.
Note: The actual design of the compartments may differ from your model. Detergent drawer of the top-loading machineA top-loading washing machine provides a two-compartment dispenser. Type 1
Type 2
Note: The actual appearance of the softener guide may differ from the model. CaptionCase 1. If detergent is not discharged and remains in the drawerClick to Expand Check to ensure that rinse cap is inserted properly Make sure that the detergent is added in the center of the detergent drawer. To remove the remaining detergent, perform the RINSE+SPIN cycle with the drum being empty.
Note:
Check the debris on the detergent drawer and cleaning The washer's automatic dispenser may need to be cleaned periodically to eliminate traces of liquid detergent, and the fabric softener can solidify in the drawer and drawer compartment or inside the plastic siphon tubes. This build-up can restrict the detergent additives from entering the tub properly. Therefore, clean the washer detergent drawer periodically with a soft cloth to avoid detergent build-up. Make sure that the washing machine is
running with sufficient water pressure Check the inlet hose screens to see if there are any blockages. If the washing machine does not have enough water pressure, the fabric softener will not drain.
Level the washing machine Make sure that the washing machine is leveled. If the washing machine is not properly leveled, residual fabric softener can collect in the washing machine and clog the
dispenser.
Note:
CaptionCase 2. If detergent is discharged before starting the laundry courseClick to Expand If the fabric softener or bleach is dispensing into the drum before the cycle starts, you have overfilled the dispenser. Both the fabric softener and bleach compartments work using a siphon. If the respective compartments are overfilled, the siphoning action occurs immediately, and the fabric softener or bleach is dispensed into the drum. This may cause damage to your clothes. Be sure to only fill the dispenser to the Max line. Note: Make sure to use detergent as appropriate. An excessive amount of detergent may not dissolve well. CaptionHow to clean the compartmentClick to Expand Detergent drawer in the front-loading washing machine Step 1. While holding down the release lever on the inner of the drawer, slide open the drawer. Step 2. Remove the release lever and the Liquid detergent guide from the drawer. Step 3.
Clean the drawer components in flowing water using a soft brush. Step 4. Clean the drawer recess using a soft brush. Detergent drawer in the top-loading washing machine Step 1. Open the door and then the Built-in sink to
reveal the detergent drawer. Step 4. Clean the drawer as well as the distributor and rinse cap with running water and a soft brush. Step 5. When complete, close the rinse cap and reinsert the distributor. Then, reinsert the
detergent drawer. Note: The actual design of the compartments may differ from your model. CaptionTips for using the detergent drawerClick to Expand When detergents are not dissolving well
Apply a proper detergent type
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