How much does a vehicle condition assessor make at carmax

General Summary:

The Vehicle Condition Assessor (VCA) position is responsible for delivering exceptional customer service, assessing, recording, and communicating information about appraisals to Buyers/Sr. Buyers/Purchasing Managers for analysis, assisting with customer transfers, completing lot merchandising activities, securing vehicles, and assisting the Purchasing team with additional daily functions as needed. A VCA may also be responsible for various wholesale auction responsibilities.

Principle Duties and Responsibilities:

• Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager’s analysis.
• Accurate optioning of vehicles customer appraisals and CarMax inventory.
• Perform quality and timely imaging of inventory for CarMax.com.
• Complete vehicle secures, including reading and verifying appraisal sheet information for any discrepancies.
• Complete vehicle walk arounds including communicating information accurately and in a timely manner.
• Assist Purchasing Department with maintaining inventory and executing customer transfers.
• Partner with Inventory and Sales Departments to conduct lot merchandising, as needed.
• Assist the Purchasing Department with various other projects and office duties, as needed.
• Complete assigned tasks independently and follow up after completion.

Job Specifications:

Work requires ability to:

• Deliver exceptional customer service
• Ability to follow detailed, standardized processes to complete work.
• Read, interpret and transcribe data in order to maintain accurate records
• Multi-task in a high energy, fast-pace work environment
• Speak and listen effectively when dealing with internal and external customers
• Function effectively within other departments in a team-oriented environment
• Successfully complete New Associate Orientation Training
• Successfully complete Timekeeping Training for Hourly Associates
• Successfully complete all required online training

Working Conditions:

• Requires walking, bending, kneeling or standing for extended periods of time
• Ability to work outdoors or in any inclement weather environment for several hours
• Flexible work hours with shifts that may include nights, weekends, holidays
• Requires CarMax work clothing to be worn at all times when working in the store (acquired through CarMax World)

Team C

Anthony Altemoos

CarMax Enterprise Services, LLC. We promote a drug-free workplace. Equal Opportunity Employer. CarMax participates in the E-Verify program. ©2022 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE Media IP Limited are not affiliated with and do not endorse the products or services of CarMax. FORTUNE and FORTUNE 100 Best Companies to Work For® are registered trademarks of Fortune Media IP Limited and are used under license.

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6002 - Murrieta - 25560 Madison Avenue, Murrieta, California, 92563

CarMax, the way your career should be!
Provide an iconic customer experience

At CarMax, we make selling a car an easy and convenient process for our customers. You will be an essential part of our Purchasing team, collecting the information needed for Buyers to generate accurate appraisal offers. By communicating clearly with business partners and customers, you will help to ensure that each customer leaves satisfied with their car selling experience. We've developed a reputation for being an honest and transparent place to sell a car, and those same traits will help you succeed, too.

What you will do - Essential responsibilities

• Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information about customer appraisals for a Buyer's analysis
• Perform accurate optioning of customer appraisals and vehicles in CarMax inventory
• Capture quality and timely photographs of inventory for CarMax.com
• Assist Purchasing Department with maintaining inventory and executing customer transfers
• Partner with Inventory and Sales Department to conduct lot merchandising as needed
• Assist with onsite auctions as necessary

Qualifications and requirements

• A valid driver's license is required
• Flexibility to work indoors or outdoors in varying weather conditions
• Thrive in a fast-paced environment
• High level of attention to detail
• No prior automotive experience required

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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Salary.com Estimation for Vehicle Condition Assessor in Murrieta, CA

$56,273 to $76,842

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