Homewood suites by hilton san antonio texas

Very clean and great customer service. Breakfast area was clean and the food was delicious! Loved the complimentary coffee throughout the day. My son also enjoyed the coloring pages and colors by the front desk.

Caryn

0

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with partner, Traveled with family

Nov 28, 2022

Liked: Cleanliness, staff & service, amenities

Excellent hotel! The room was amazing! We will be staying every time we pass through San Antonio!

Sarah

0

10/10 Excellent

Malek, League city

Traveled with family and small children

Nov 27, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good device

Malek

Stayed 2 nights in Nov 2020

0

8/10 Good

Gabriela

Traveled with family

Nov 22, 2022

Liked: Staff & service, amenities

Disliked: Cleanliness

The space of the suite is great, the distribution of the room is good as well, but they do not clean all days, only making beds and putting off the trash and if you request t with 24 hours in advance. also, the room does not look so clean.

Gabriela

Stayed 3 nights in Nov 2022

0

8/10 Good

Monica

Nov 14, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My room wasn't ready at 3pm, but they did their best to hurry up. Clean room, great breakfast

Monica

Stayed 1 night in Nov 2022

0

10/10 Excellent

Ritesh

Nov 14, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our suite was spacious ad clean.

Ritesh

Stayed 2 nights in Nov 2022

0

2/10 Terrible

Irma

Traveled with family

Nov 7, 2022

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

We check in and everything was great and me being a gold member I ask if I could have a late release and she says,"yes" at noon I have housekeeping banging at the door and trying to come in while I'm standing there in the nude! I tell her I have a late checkout which is only 1 hour later! She says there's nothing stating that and leaves. 10 minutes later the front desk calls and I tell them and apparently there's nothing written in their notes and she'll call me back. She calls and ask me what the girl looked like!! Like how many people they got working the front desk?? Then she says they'll honor it and I can do the late stay but by this time it's 1230!! Then she tells me I have to be out of the room cuz the housekeepers will be cleaning the room wether I'm there or not! Really?? Then when I go to give them the key I ask for a receipt and she looks at me and says, "you booked on Expedia so you can get it from them" rolled her eyes and was looking at me like I was trash and never said thank you or nothing! I'm sure she was the manager cuz she was telling some girl what to do, while talking to me as if I didn't matter! Very very rude people they have working there and would not even recommend. Oh and also I had a do not disturbe sign and house keeping was banging on my door at 9:30am too! Horrible stay!!

Irma

0

8/10 Good

OSCAR

Traveled with family

Oct 22, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the room which was clean, appealing and spacious. Free breakfast is convenient but, eggs were watery and more selection would be more appreciated. Handicap parking is very limited.

OSCAR

Stayed 1 night in Oct 2022

0

10/10 Excellent

Ezra

Traveled with partner

Oct 11, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We spent a 3 day weekend in Oct/2022. We thought it was very nice. We had the one bedroom with 2 beds in the bedroom. The beds are smaller than queen size, but that wasn't really a big deal for us. There was also a sleeper sofa in the main area. The room itself felt like a small apartment. It would be great for someone needing a place for an extended stay. It was very nice for the money. We have no complaints at all. We were very pleased. EMurry