Very clean and great customer service. Breakfast area was clean and the food was delicious! Loved the complimentary coffee throughout the day. My son also enjoyed the coloring pages and colors by the front desk.Caryn0 10/10 ExcellentSarahTraveled with family and small children, Traveled with partner, Traveled with family Nov 28, 2022 Liked: Cleanliness, staff & service, amenities Excellent hotel! The room was amazing! We will be staying every time we pass through San Antonio! Sarah0 10/10 ExcellentMalek, League cityTraveled with family and small children Nov 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good device MalekStayed 2 nights in Nov 2020 0 8/10 GoodGabrielaTraveled with family Nov 22, 2022 Liked: Staff & service, amenities Disliked: Cleanliness The space of the suite is great, the distribution of the room is good as well, but they do not clean all days, only making beds and putting off the trash and if you request t with 24 hours in advance. also, the room does not look so clean. GabrielaStayed 3 nights in Nov 2022 0 8/10 GoodMonicaNov 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My room wasn't ready at 3pm, but they did their best to hurry up. Clean room, great breakfast MonicaStayed 1 night in Nov 2022 0 10/10 ExcellentRiteshNov 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our suite was spacious ad clean. RiteshStayed 2 nights in Nov 2022 0 2/10 TerribleIrmaTraveled with family Nov 7, 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service We check in and everything was great and me being a gold member I ask if I could have a late release and she says,"yes" at noon I have housekeeping banging at the door and trying to come in while I'm standing there in the nude! I tell her I have a late checkout which is only 1 hour later! She says there's nothing stating that and leaves. 10 minutes later the front desk calls and I tell them and apparently there's nothing written in their notes and she'll call me back. She calls and ask me what the girl looked like!! Like how many people they got working the front desk?? Then she says they'll honor it and I can do the late stay but by this time it's 1230!! Then she tells me I have to be out of the room cuz the housekeepers will be cleaning the room wether I'm there or not! Really?? Then when I go to give them the key I ask for a receipt and she looks at me and says, "you booked on Expedia so you can get it from them" rolled her eyes and was looking at me like I was trash and never said thank you or nothing! I'm sure she was the manager cuz she was telling some girl what to do, while talking to me as if I didn't matter! Very very rude people they have working there and would not even recommend. Oh and also I had a do not disturbe sign and house keeping was banging on my door at 9:30am too! Horrible stay!! Irma0 8/10 GoodOSCARTraveled with family Oct 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the room which was clean, appealing and spacious. Free breakfast is convenient but, eggs were watery and more selection would be more appreciated. Handicap parking is very limited. OSCARStayed 1 night in Oct 2022 0 10/10 ExcellentEzraTraveled with partner Oct 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We spent a 3 day weekend in Oct/2022. We thought it was very nice. We had the one bedroom with 2 beds in the bedroom. The beds are smaller than queen size, but that wasn't really a big deal for us. There was also a sleeper sofa in the main area. The room itself felt like a small apartment. It would be great for someone needing a place for an extended stay. It was very nice for the money. We have no complaints at all. We were very pleased. EMurry |