Capital one bank credit card customer service number

More Specifics

  • You must be a US citizen or permanent resident with a valid Social Security number.
  • Account holders must be at least 18 years old or a joint holder with an adult.
  • Account opening deposit must be from a personal checking account only. Please note:
    • We don't accept brokerage, money market or savings accounts (institutions put restrictions on these types of accounts that prevent electronic transfers).
    • If your check has the words "Payable Through" with another bank name listed near the memo field, it can't be linked.
  • You'll need to verify ownership of your external linked checking account by confirming one or two small amounts that we'll deposit in your account. (You'll receive detailed steps on the final page of this account opening process.)
  • If this is a joint account and your joint account holder is on your external checking account, that person is also required to confirm the 1 or 2 small deposits.
  • If you choose to fund your account via a linked account, you (and your joint account holder if you have one) will not be able to make withdrawals from your Capital One Account until the link verification is complete.
  • If you do not validate the link within 60 days Capital One may close the account, return the initial deposit including any interest earned to your linked account.

Interest & hold times on deposits

  • Interest starts accruing on your deposit starting the next business day after we process your request.
  • Keep in mind, if you receive an account bonus, it may be reported to the IRS and/or your state as interest or miscellaneous income.

Transfers

  • Transfers to your checking account will generally be at your bank within 3 business days.
  • Although Capital One does not charge fees, we can't control the fees charged by your existing bank. Generally, banks do not charge for electronic funds transfers.
  • You may link up to 3 personal checking accounts. Learn more about how to add a link by mail or online.

Statements

  • Accounts opened online will automatically be set up to receive electronic statements.
  • You'll automatically receive a statement every quarter. If there is activity on your account - in other words, a deposit or withdrawal - you'll get a statement each month.

Access your account online or by phone.

  • Sign in to www.capitalone.com 24/7.
  • Call our Interactive Phone Service with 24/7 access at 1-888-464-7868.
  • Speak to an Associate at 1-800-289-1992 from 8 AM to 8 PM, 7 days a week.

Contact by Phone

Customer service:

1-800-655-BANK (2265)

Checking, Savings, CD & IRA accounts and to report a lost or stolen ATM/Debit Card

Automated services are available 24 hours a day, 7 days a week. Customer Service Bankers are available Sun-Sat 8am-11pm EST

Report a lost or stolen ATM/Debit card:

1-804-967-1000 International Phone Number

Contact by E-mail

Report suspicious emails

If you believe you have received a phishing email that claims to be from Capital One, forward the suspicious email to 

Contact by Mail

Deposits

Checking Accounts, Savings, Money Market and CD Accounts
Capital One Bank
PO Box 98707,
Las Vegas, NV 89193

General Correspondence

Capital One Bank
PO Box 98707,
Las Vegas, NV 89193

Contact by Fax

Looking for information on the Paycheck Protection Program?

Visit this page for the latest updates.

Small Business Credit Card

Small Business Credit Card Customer Service:

1-800-867-0904
(Also to open an account or to report a lost or stolen credit card) 24 hours a day, 7 days a week

Online Banking Customer Service for Small Business Credit Card Customers:

1-866-750-0873
24 hours a day, 7 days a week

Report a lost or stolen card:

1-804-934-2001
International Collect
24 hours a day, 7 days a week

Small Business Banking

Customer Service for Business Accounts with Access to a Branch:

1-888-755-2172
Monday – Friday, 8AM – 8PM ET
International Collect: 1-804-476-3030

Customer Service for Business Accounts with Digital Access Only:

1-844-88-SPARK (77275)
Monday – Friday, 8AM – 8PM ET
International Collect: 1-804-476-3040

Capital One Merchant Services

Capital One Merchant Services:

1-888-754-4371
24 hours a day, 7 days a week

Investing

ShareBuilder401K

1-800-943-6108 x1
Monday – Friday, 9AM – 8PM ET

Contact by Mail

Sending payments by mail

Payment Address — Small Business Installment Loan

Capital One
PO Box 105474
Atlanta, GA 30348-5474

Small Business General Correspondence — Credit Card and Line of Credit 

Capital One
Attn: General Correspondence
PO Box 30285
Salt Lake City, UT 84130-0285

Related Content

Does Capital One have 24 hour customer service?

Sign in to www.capitalone.com 24/7. Call our Interactive Phone Service with 24/7 access at 1-888-464-7868. Speak to an Associate at 1-800-289-1992 from 8 AM to 8 PM, 7 days a week.

How do I get a human at Capital One?

Connect in person. Talk through your questions at one of our Capital One Cafés or branches. Find a location..
Support Center. Browse by bank topics, popular topics or search with your own terms. Go to Support Center..
Talk to a human. Need to talk? Call us any day of the week from 8 a.m. to 11 p.m. EST. Call 1-877-514-2265..

How do I speak to a live person at Credit one?

Call Customer Service:.
1-877-825-3242 (toll-free, TTY/TDD).
1-800-752-5493..

How do I check my Capital One credit card balance?

Online: Log in to your online account, either through the Capital One website, or the Capital One mobile app. By phone: Just call (877) 383-4802 and enter your account information to check your balance. Capital One Eno: Text “account balance” or “bal” to Eno, Capital One's virtual assistant.