Blue cross blue shield mental health coverage illinois

Behavioral care management and chemical dependency services are covered benefits for IHP members. The network of providers available to you is based on your insurance type.  All members may self-refer for services by calling the appropriate number for your insurance plan (below).

  • Blue Cross Blue Shield:  HMOI, Blue Advantage, Medicare Advantage, MMAI Dual Eligible & Blue Precision Plans. Call Behavioral Care Partners (BCP) 1-888-969-7874.  For more information and to view a full list of BCP providers, visit the BCP web page.
  • Humana:  Commercial, Medicare Advantage and MMAI Dual Eligible Plans. Call LifeSynch 1-800-331-9040.


Blue cross blue shield mental health coverage illinois

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The following phone and address information is for Illinois residents enrolled in Blue Cross and Blue Shield of Illinois individual, family, and medicare health insurance plans:

Customer Service

(800) 538-8833

Medicare Supplement and Blue MedicareRx applications

Fax applications to: (847) 220-9280

Mental Health Service

(800) 851-7498

Coverage while Traveling Outside of Illinois

(800) 810-2583

Health Care Provider Inquiry

(800) 972-8088

Claims Mailing Address

Mail claims to:
Blue Cross Blue Shield of Illinois
P.O. Box 3235
Naperville, IL 60566-7235
Fax: (630) 328-4356

Premium Payment Mailing Address

Mail Premium Payments to:
Blue Cross Blue Shield of Illinois
P.O. Box 3240
Naperville, IL 60566-7240

Medicare Supplement Premium Payment Mailing Address

Mail Premium Payments to:
BCBSIL Medicare Supplement Payment Team
Dept. 0038
Palatine, IL 60055-0038

Deciding to see a therapist may have been difficult, but finding one who accepts your insurance may be even more challenging. And while you’re trying to cope with your own mental and emotional issues, dealing with insurance issues may be the last thing you want to do.

At Mental Health Match, we specialize in matching people to therapists near you who accept or are in-network with Blue Cross Blue Shield.

Wherever you are located in Illinois from Chicago to Zion or even Lindenhurst, or anywhere else nearby, Mental Health Match can help you easily find an experienced therapist or counselor who best meets your needs.

Does Your Insurance Cover Therapy?

Before you start therapy, the first thing you should do is verify your outpatient Blue Cross Blue Shield therapy coverage. If your plan doesn’t cover behavioral health therapy, they won’t pay; it may surprise you how many plans don’t include therapist insurance coverage.

To determine what your plan covers, you can call the customer service number on your insurance card. Once you know for sure that your insurance will cover outpatient behavioral health, leave it to us to help you find a therapist who accepts Blue Cross Blue Shield plans.

If you would like to learn more about how to use insurance to cover therapy, check out our FAQ about how to pay for therapy.

Find a Therapist Near You Who Accepts Blue Cross Blue Shield Therapy Coverage

Instead of Googling “therapists that take my insurance” and sifting through tons of results to no avail, allow us to help. After all, the longer you spend trying to figure out how to pay for therapy, the longer your treatment may be delayed.

With Mental Health Match, finding a qualified therapist near you who takes Blue Cross Blue Shield therapy coverage is easy! Start by browsing in-network experts below or by using our free therapist matching tool.

Illinois Therapists In-Network with Blue Cross Blue Shield - List Your Practice on Mental Health Match

Looking to expand your network? At Mental Health Match, we quickly match clients to licensed therapists and counselors who accept Blue Cross Blue Shield insurance. Get set up for new referrals in 10 minutes or less. 60 day free trial, with no credit cards required to start. Join now.

Behavioral Health Benefits

Over 100 Boeing members each month work with behavioral health (BH) professionals on the Boeing Care Management Team at Blue Cross and Blue Shield of Illinois (BCBSIL).

Your BCBSIL health plan includes behavioral health benefits so you and your covered family members can obtain coverage for treatment of conditions, such as:

  • Alcohol and substance use disorder
  • Anxiety and panic disorders
  • Attention deficit disorders
  • Autism spectrum disorder
  • Bipolar disorder
  • Depression
  • Eating disorders
  • Schizophrenia and other mental health conditions

Find a Behavioral Health Provider

  • Search Provider Finder®

Dedicated Boeing Care Management Team

You can work with a BH clinician at BCBSIL today and get the assistance you need. Call 888-802-8776 to speak with a behavioral health professional on the Boeing Care Management Team at BCBSIL.

View the Care Management flier for Boeing members.

Substance Use Resource Center

Check out the Substance Use Resource Center, a publicly available, national resource designed to support people seeking substance use treatment and recovery services. The Substance Use Resource Center connects individuals in need with appropriate resources close to home from a source they can trust.

This resource can be shared with friends and family. It's open to everyone regardless of their insurance status.

  • Visit the Substance Use Resource Center site today

Member communications and information from the program are not meant to replace the advice of health care professionals. Members are encouraged to seek the advice of their doctors or behavioral health specialist to discuss their health care needs. Decisions regarding course and place of treatment remain with members and their health care providers.

Does Blue Cross Blue Shield Illinois cover mental health?

Yes, Blue Cross Blue Shield of IL Blue Choice provides coverage for mental health services including therapy. Some plans offered through Blue Cross Blue Shield of IL Blue Choice help pay for therapy sessions when its members see either in-network or out-of-network therapists.

Does Blue Cross cover therapy?

Blue Cross Blue Shield plans cover most types of therapy, including individual therapy and child therapy, as well as different types of therapy approaches, including: Cognitive Behavioral Therapy (CBT) Dialectical Behavioral Therapy (DBT)

Does Illinois state insurance cover mental health?

Most people who enroll are covered for comprehensive services, including, but not limited to; doctor visits and dental care, well-child care, immunizations for children, mental health and substance abuse services, hospital care, emergency services, prescription drugs and medical equipment and supplies.

Does Blue Cross Blue Shield of Illinois cover neurofeedback?

Examples of services this plan does not cover are: Hypnotherapy. Biofeedback.