Black and decker lithium vacuum not charging

The problem may lie in your vacuum cleaner’s adapter, charging dock, or battery and the electrical outlet. 

Check the electrical outlet

Try plugging your vacuum cleaner in to another outlet. If it is now working, the problem was in the first outlet that you have used. You should contact a certified electrician if you need to fix that outlet.

Check the charging dock and the adapter

Plug your appliance in to a working outlet and see if the lights on the charging dock or the adapter are on. If they are not, this means that there’s something wrong in at least one of these parts. You should contact a certified technician to get the faulty part fixed or replaced.

Dead battery

Cordless vacuum cleaners operate with a battery. Just like in a laptop computer or a mobile phone, this battery has a life expectancy. If your cordless vacuum cleaner is older than 10 years, the battery may be dead. In that case, contact an authorised service agent.

How many years of use have you gotten before it doesn't stay charged?

asked on November 27, 2013

Showing 1-10 of 91 answers

I've used this hand vac for 7 years! We have collies and I vacuum pet hair from hardwood floors daily. Easy to see when cup needs to be emptied. I've used replacement filters that come in a 6 pack. I brush dust off after every use, discard when obviously need it, never wash them. I've replaced plastic filter cup only t… see more I've used this hand vac for 7 years! We have collies and I vacuum pet hair from hardwood floors daily. Easy to see when cup needs to be emptied. I've used replacement filters that come in a 6 pack. I brush dust off after every use, discard when obviously need it, never wash them. I've replaced plastic filter cup only twice in 7 years due to clogged holes. I keep filters clear, motor and suction are still good. Battery is still giving 20 minutes of use time. I store it set on the charge plate. It's always ready when I need it. Light flashes while charging. I will use this gem until it dies. I love it! When it needs replacement I will opt for the 20 volt that is just like it but I assume slightly more suction. see less I've used this hand vac for 7 years! We have collies and I vacuum pet hair from hardwood floors daily. Easy to see when cup needs to be emptied. I've used replacement filters that come in a 6 pack. I brush dust off after every use, discard when obviously need it, never wash them. I've replaced plastic filter cup only twice in 7 years due to clogged holes. I keep filters clear, motor and suction are still good. Battery is still giving 20 minutes of use time. I store it set on the charge plate. It's always ready when I need it. Light flashes while charging. I will use this gem until it dies. I love it! When it needs replacement I will opt for the 20 volt that is just like it but I assume slightly more suction.

Like any other lithium battery device, THE 1ST thing (before 1st use) you MUST DO is fully change it. Then avoid using it until battery is too weak to run device. Recharge battery at 40 to 50% down point & it will give many years of use. Totally discharging battery is called a cycle. Most lithium batteries have 250 to … see more Like any other lithium battery device, THE 1ST thing (before 1st use) you MUST DO is fully change it. Then avoid using it until battery is too weak to run device. Recharge battery at 40 to 50% down point & it will give many years of use. Totally discharging battery is called a cycle. Most lithium batteries have 250 to 500 cycles life, After that it cannot charge more than 80% & that decreases each additional cycle. The Auto battery deteriates each cycle much faster. So, lithium is a big improvement over auto & (even marine batteries). Buyers with older dustbusters enjoyed years longer abusive use as Ni-Cads had instead memory effect & fast discharge flaws instead of such limited cycles. Also, bulkier & heavy. see less Like any other lithium battery device, THE 1ST thing (before 1st use) you MUST DO is fully change it. Then avoid using it until battery is too weak to run device. Recharge battery at 40 to 50% down point & it will give many years of use. Totally discharging battery is called a cycle. Most lithium batteries have 250 to 500 cycles life, After that it cannot charge more than 80% & that decreases each additional cycle. The Auto battery deteriates each cycle much faster. So, lithium is a big improvement over auto & (even marine batteries). Buyers with older dustbusters enjoyed years longer abusive use as Ni-Cads had instead memory effect & fast discharge flaws instead of such limited cycles. Also, bulkier & heavy.

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Just short of seven years. Purchased from Amazon June of 2015. Stopped holding a charge March of 2022. We have two indoor rabbits so it got plenty of use. I will be purchasing another one.

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This is the second time I bought this model: 1st time in 2013 and 2nd time in 2016. Both vacuums lasted for 2.5 years before loosing charge quickly. The vacuum was always heavily used (every day, several times a day).

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Mine lasted exactly 3 years with moderate daily use. Hate throwing away something just bc the battery can’t hold a charge. It will only last 30 seconds on before it dies. Like another review said, you have to turn it off, wait 30 seconds, then turn on again to get another 30 seconds of suction. What a waste.

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Bought twice. Each lasted about 2 1/2 years before the battery would not fully charge. Will try a APOSEN Handheld Vacuum 16KPA Corded Hand Vacuum #H21-500. No battery .

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Purchased in January 10, 2018 so 3 years. Lately it's been losing charge after 30 seconds of use so will buy a new one.
3 years ago it was $49, now it's $59. Hoping the new one will last just as long.

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I just bought this model 15 days ago: on my first use, the battery doesn’t hold the charge for more than 30 seconds. I had to push the switch off, then on again, like 6 times to be able to vacuum what I wanted. Having now read other customers’ reviews on this issue, I think I will return it.

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I’m ordering my 3rd one in about 10 years. It’s doing what the others are——Staying charged for about 30 seconds then you have to turn it off and on and you only get about 10 seconds after that.

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We have had ours for a bit over 2 years, and it runs for about 30 seconds and shuts off. I push the switch to off, leave it off for about 30 seconds, and then when I switch it on, we get another 30 seconds out of it.
I think the battery is almost dead, but you CANNOT replace the batteries in these, you have to buy a WHOLE new unit. Think that they would re-design these, to accept a new battery and not have to toss the entire thing out.

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