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Send us a message Ask us to call you back!Need answers but you’re short on time? Log in to your account and schedule a call back. Our service team will call you back at a time that’s good for you. Schedule a call back! Call Member Services toll free at 1-844-396-2329 (TTY 711)When you call our new and improved Member Services department, you can be confident that your representative has the information you need. We can help you:
We’ve extended our hours, too. We’re available Monday through Friday from 7 a.m. to 7 p.m. Pacific time. After hours, use the 24/7 automated self-service line. Or, reach the 24/7 NurseLine at 1-844-396-2329 or 24/7 Behavioral Health Crisis Line at 1-844-396-2331. Need help with enrollment or renewal?Call Nevada Medicaid at 1-800-992-0900, option 1, or Nevada Check Up at 1-877-543-7669. Getting Care 24/724/7 NurseLineCall our 24/7 NurseLine for fast, free medical advice from a nurse day or night, even on holidays, in more than 170 languages. Dial 1-844-396-2329 (TTY 711). Learn more LiveHealth OnlineWhen you need care fast and can’t get to the doctor, “visit” one through video chat on your smartphone, tablet or computer. Visit LiveHealth Online Your live support teamSend a secure messageAre you a member? Please log into your account and send us a message. For general questions about enrollment, you can email . Go to your messages Anthem Member Services 1-855-690-7784 (TTY 711)Monday through Friday, 7 a.m. to 7 p.m. 24/7 NurseLine 1-866-864-2544 (TTY 711)Answers to your medical questions any time, night or day Behavioral Health Crisis Hotline 1-855-661-2025 (TTY 711)Get help with mental health or substance abuse crises 24 hours a day, 7 days a week Important numbers and resourcesOffice of the Ombudsman for the Kentucky Cabinet for Health and Family Services For information on the Kentucky Medicaid program 1-855-690-7784 Nonemergency medical transportation1-888-941-7433 Disease Management Centralized Care Unit (DMCCU)1-888-830-4300 Precertification/NotificationWe have clinical staff here 24 hours a day, 7 days a week to help you with precertification requests and UM issues. 1-855-690-7784 Maternity, family planning and sexually transmitted disease services1-855-690-7784 Emergency or nonemergency medical transportation with a stretcher1-855-690-7784 Pharmacy Member Services1-833-207-3113 (TTY 711) Pharmacy Prior Authorization1-855-661-2028 EyeQuest (all vision services)EyeQuest online DentaQuest online | Phone: 1-800-508-6787 Provider ServicesIf you have questions or need assistance, please contact your Provider Relations representative or contact Provider Services: If you have questions:Phone:1-844-396-2330 Email:Fraud, Waste and Abuse ReferralsFraud, waste and abuse referrals can be made through the following avenues: Medicare/Medicaid Fraud Hotline:1-866-847-8247 Email usCompliance and Ethics Hotline:1-877-660-7890 Member Fraud, Waste and Abuse:1-800-600-4441 Receive email from AnthemAnthem is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email. Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield Healthcare Solutions self-service tools? Please use Availity for inquiries like payment
disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal. For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days. Provider tools & resources
Interested in becoming a provider in our network?We look forward to working with you to provide quality services to our members. How do I contact Anthem Blue Cross California provider number?Care Management support is available 24/7 through Anthem Blue Cross Cal MediConnect Plan Customer Care at 1-855-817-5786.
Is Anthem the same as Blue Cross Blue Shield in Ohio?Anthem Blue Cross and Blue Shield is the trade name of Community Insurance Company, an independent licensee of the Blue Cross Blue Shield Association.
What is the provider phone number for Anthem BCBS of Georgia?If you have questions about this form or need additional assistance, contact Provider Services at (844) 396-2330 or contact your local Provider Experience Consultant.
Is BCBS of California anthem?In California Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association.
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