Advantage federal credit union customer service number

CONTACT

804.748.3081

PO BOX 3180 Petersburg, VA 23805

Locations & ATM Locations

*Mailing address: PO Box 3180 Petersburg, VA 23805

PAFCU is a member of the Credit Union Service Centers (CUSC). Therefore our members are able to transact business at hundreds of CUSC locations around the country.

PAFCU owned/sponsored ATMs:

  • On-site at ALL 3 branch locations

Advantage federal credit union customer service number

Over 70,000+ ATM's in the US

Over 300,000+ ATM's worldwide

PAFCU participates in a network of cooperative credit unions that we refer to as Shared Branches. This means, while we only have 3 brick and mortar locations, you are able to access your account and make routine transactions at co-op credit unions nationwide! Click the link below to find the closest shared branch or surcharge free ATM to you.

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If you're ready to be a part of something special, don't wait! We want to put you on the road to your financial freedom! Become a Member

Advantage federal credit union customer service number

We know you're busy with life. That's why we provide multiple ways to contact us. From basic banking inquiries to tech support, 1st Advantage is ready to respond with the answers to your questions. 

Mail

1st Advantage Federal Credit Union
PO Box 2116
Newport News, VA 23609-0116

Email

1st Advantage members can log in to Online Banking and submit a secure message anytime. Simply log in and navigate to the Messages tab on the top right. 

Chat

Online Chat is a quick and easy alternative to calling or visiting a branch, giving you the ability to get in contact with a 1st Advantage representative from a secure chat platform. Get started by clicking the Online Chat icon link located in the bottom right hand corner of any 1stadvantage.org webpage, or by clicking here.

Phone

eBranch Member Service Call Center: 800-359-7650 or 757-877-2444

Call-A-Teller: 757-886-3365 or 800-758-0266

Gift Cards: 866-902-6082

Bill Pay Service: 844-298-6130

For direct phone numbers to each branch, click here.

Report a lost/stolen 1st Advantage Credit Card:
866-337-3132 (Business, Rewards and Standard Mastercards)
866-406-0749 (World Mastercard)

Report fraud, a lost/stolen card, or to re-pin your 1st Advantage Debit Card: 833-719-0355

If you suspect that your 1st Advantage account has been compromised, contact us immediately at 757-877-2444.

Visit

Find convenient branches near you.

We make it easy to get in touch. Call us today!

Advantage federal credit union customer service number

Secured Advantage is just one click or call away!

24-Hour Telephone Banking

Using our Audio Response Teller, you can make financial transactions on your account from a touch-tone phone. Simply call 800.598.8964 to transfer money, check balances, make loan payments and more.

Report a Lost or Stolen Debit Card

Notify us immediately if your debit card is lost or stolen by calling 800.472.3272 so we can protect your account from unauthorized transactions.

Member Service Center

Speak to a representative during regular business hours:

Submitting via Fax

Should you need to fax documents to Secured Advantage, the Simpsonville branch may be reached at 864.967.1432. Iowa Park’s fax number is 940.592.0206.

Branches & ATM Locations

Locate an ATM, nearby branch and hours of operations with our Branch/ATM Locator.

Inclement Weather Closings

Please be aware that our office may close or operating hours may change due to inclement weather. Closings and operating hour changes are publicized on our website and social media channels when possible. Thank you for understanding.

Contact Us

For general questions, information concerning our products and services, or to report an unsatisfactory experience, use this form. Please do not use this form to submit confidential information such as your account number. If you have account specific questions please call our Member Service Center at 800-468-5153.

Does Advantage Federal Credit Union use Zelle?

We have partnered with Zelle® to bring you a fast, safe and easy way to send and receive money with friends, family and other people you trust. Zelle® is available right from online and mobile banking so you don't need to download anything new to start sending and receiving money!

What is the advantage of a federal credit union?

Pros of credit unions Credit union profits go back to members, who are shareholders. This enables credit unions to charge lower interest rates on loans, including mortgages, and pay higher yields on savings products, such as share certificates (or CDs). Lower fees. Federal credit unions are exempt from federal taxes.