Aarp supplemental insurance customer service phone number

AARP® Medicare Supplement Insurance Plans offer Medicare-eligible retirees an opportunity to choose from a variety of standardized plans (e.g. Plans A-N) to help pay for some or all of the retiree’s out-of-pocket costs not covered through Medicare Part A and Part B.

These Medicare supplemental insurance plans are also known as “Medigap” plans. Each plan offers a different level of benefits, and monthly premiums vary accordingly. Because there are so many plans and variables, you must contact UnitedHealthcare for details. 

Benefit Charts

Medical Plan
Office Visits and Professional Services
Surgical and Hospital Services
Prescription Drugs

Guaranteed Issue Period

These plans are underwritten by UnitedHealthcare Insurance Company. AARP Medicare Supplement Plans may require medical underwriting if you are outside of the guaranteed issue period when coverage may be subject to approval.

If you are switching from a County medical plan, you are eligible for guaranteed issue. In cases where coverage is denied, you and any enrolled dependent will remain in the coverage in place prior to the application to the Medicare supplement plan or have the option to change to another plan provided you do so before Annual Enrollment ends. 

Customer Service, Group Numbers and Premium Rates

To inquire about enrollment, plan options, and request a monthly premium quote, contact both numbers listed below.

AARP® Medicare Supplement Insurance Plans

Customer Service:(800) 545-1797Hours (PST):Monday - Friday, 4:00 a.m. - 8:00 p.m.
Saturday, 6:00 a.m. - 2:00 p.m. Website:www.aarpmedsuppretirees.comGroup #:1068

AARP® MedicareRx Plans

Customer Service:(888) 556-7049Website:www.aarpmedicarerx.comGroup #: 3803

AARP Membership

Membership in AARP is required for the AARP Medicare Supplement Insurance Plans. If you are not a current member of AARP but wish to enroll in an AARP Medicare Supplement Plan, UnitedHealthcare will pay for your first year of membership (this is not available to residents of New York); otherwise, you will be billed directly by AARP for the annual membership fee, currently $16.00 per household.

Medical Plan Summary

ServiceUnitedHealthcare AARP
Medicare SupplementCalendar Year DeductibleCalendar Year Out of Pocket Maximum
(Including Deductibles, Co-pays, and Coinsurance)Lifetime Maximum

Dependent Children Eligibility

Dependent Children Eligibility
$0
$0
Unlimited (Medicare has limits on some services)
Any Dependent Child under age 26. No age limit if disabled.
Contact the AARP customer service at (800) 392-7537 to verify you or your dependent's eligibility

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Office Visits and Professional Services

ServiceUnitedHealthcare AARP Medicare Supplement Physician & Specialist Preventive Care Birth to Age 18 Preventive Care Adult Routine Care Preventive Care Adult Routine OB/GYN Diagnostic Lab and X-Ray Physical Therapy
(Medically necessary treatment only) Chiropractic Mental Health & Substance Abuse
(Out-patient)
$0
N/A
$0 for Medicare-covered services
$0 for Medicare-covered services
$0 for Medicare-covered services
$0 for Medicare-covered services
$0 for Medicare-covered services
$0

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Surgical and Hospital Services

ServiceUnitedHealthcare AARP
Medicare Supplement
Inpatient Hospital and Physician Services Outpatient Surgery Maternity Emergency Room Ambulance Mental Health & Substance Abuse
(Inpatient) Skilled Nursing Facility Home HealthHearings Aids
$0, up to Medicare maximum days allowed
$0, up to Medicare maximum days allowed
$0, up to Medicare maximum days allowed
$0
$0
$0, up to Medicare maximum days allowed
$0, up to Medicare maximum days allowed
$0, up to Medicare maximum days allowed

Not Covered
AARP membership discounts may apply

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Prescription Drugs

Unlike most other plans where the medical and prescription benefits are a part of a package, UHC-AARP's medical and prescription plans require separate enrollment. County retirees who enroll in an AARP medical plan must also enroll in an AARP® MedicareRx Plan. The AARP MedicareRx Plans are available to retirees across the U.S. and in the five U.S. territories.

You cannot enroll in a stand-alone Medicare Part D plan, such as the AARP MedicareRx Plans, without also enrolling in their medical plan. They offer a national pharmacy network with access to more than 65,000 pharmacies. In addition, the plan’s drug list includes thousands of brand-name and generic drugs. To assist in your decision, you can give AARP a list of medications and ask for advice about costs and coverage.

To enroll in a UHC-AARP plan, select and enroll in one of their Medicare supplement plans as well as one of their Prescription Drug (Rx) plans. Again, you must enroll in both plans. All enrollees in these plans (i.e. retiree and their dependents) must be enrolled in both Medicare Part A and Part B AND be at least age 65 in order to elect the AARP® plans.

ServiceUnitedHealthcare AARP
Medicare SupplementDeductibleGeneric or Tier 1Non-Formulary Generic or Tier 2 Formulary Brand or Tier 2Non-Preferred Brand or Tier 4Specialty or Tier 5 Mail Order Benefit  Mandatory Mail Order Mandatory Generic Program
$0-$320.00
$1-4 co-pay 30 day supply
$2-8 co-pay 30 day supply
$20-$45 co-pay 30 day supply after deductible
$35-$9 co-pay 30 day supply after deductible
25%-33% co-insurance
Included with $15 discount in most areas
No
No

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How do you contact AARP?

If you prefer to call, the AARP customer care line can also help you over the phone at 1-888-OUR-AARP. (1-888-687-2277 Monday- Friday 8:00 AM to 8:00 PM EST).

What is AARP Medicare Advantage Choice PPO?

AARP PPO plans AARP Medicare Advantage offers Preferred Provider Organization (PPO) plans in many of its markets. With a PPO, you have a bit of freedom to choose from among healthcare providers who are either in the plan's preferred network or outside the network.

What benefits do AARP members receive?

People of all ages can get an AARP membership for as low as $12 per year with auto-renewal..
Travel..
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How do I cancel my subscription to AARP?

You can call us toll-free at 800-514-4564 and talk with a friendly specialist who's ready to help. The Member Relationship Associate who answers can quickly cancel the account.

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