Get information to understand your Medicare plan options. Let UnitedHealthcare Call UsMessage UsNeed to connect with an agent?Meet with UsMake an appointment with a licensed insurance agent/producer in your areaShop and enroll in a planExplore the Medicare Advantage, Medicare prescription drug and Medicare Supplement plans available in your area. Already a Member?Connect with UnitedHealthcare by calling the number on your member ID card, 8 a.m.–8 p.m., 7 days a week. Or sign into your member account to get information about your plan(s). Contact UnitedHealthcare by MailUse the following address to send UnitedHealthcare correspondence or enrollment forms through the mail if you have a Medicare Advantage, Medicare prescription drug or Medicare Special Needs plan. UnitedHealthcare PO Box 30769 Salt Lake City, UT 84130-0769 Use the following address to send UnitedHealthcare correspondence through the mail if you have a Medicare Supplement Insurance plan. UnitedHealthcare PO Box 30607 Salt Lake City, UT 84130-0607 Enrollment forms: Use the address provided on the paper application you received in the mail. PROVIDERS ONLYIf you are a Provider and require assistance, you may contact UnitedHealthcare plans by following the link below to the UHC Provider website. Please do not call the Customer Service number listed throughout this website. Providers are routed by their Tax ID. Contact Us | UHCprovider.com Website Technical SupportUnitedHealthcare Customer Service advocates are available to assist you with password resets, enhancement requests and technical issues with the website. Phone: Call toll-free: 1-800-721-0627 TTY users, call: 711 Hours: 8 a.m.–8 p.m. CT, Monday–Friday |
We know buying insurance can be overwhelming – let us help. Our Licensed Product Advisors have the expertise you need to customize an insurance solution that meets your needs and your budget.
Note: If you want to apply for health insurance and have already been helped by an independent insurance broker, please contact that person directly.
Hours
Monday – Thursday
8:00 a.m. –
10:00 p.m. ET
Friday
8:00 a.m. – 8:00 p.m. ET
Saturday
9:00 a.m. – 5:30 p.m. ET
Medicare Hours
Monday – Friday
8:00 a.m. – 8:00 p.m. ET
Call Broker Services if you are a health insurance broker or to get help finding a local health insurance broker.
Existing Broker Login
New Broker Registration
Hours
Monday – Thursday
8:00 a.m. – 6:00 p.m. ET
Friday
9:00 a.m. – 5:00 p.m. ET
Already an Insured?
Please note, we are currently experiencing high call volume. Our member website for your plan may be able to help. Select the “Member Portals” button above to find the web site that supports your plan.
If you're looking for product support online, the Member Portals page has links to web portals for many of the products available on UHOne.com. Once registered on the member portal, you can
- Check benefits
- Review claims
- View bill and payment history
- Send secure messages (exclusive to MyUHOne.com portal)
- And more!
If you still have questions, call 1-800-657-8205 during our customer service hours. Trained customer service professionals are ready to answer your questions and help you meet your needs.
Hours
Monday – Friday
8:00 a.m. – 6:00 p.m. ET
Looking for Faster Service?
Our Automated Phone Service may have the answers to your top questions - with no waiting!
- Call 1-800-657-8205
- Enter your Member ID (found on your ID card or plan documents)
- Follow the prompts given to use the Automated Service, which may allow you to
- Check status of a claim
- Find payment amount and due date
- Make one-time payment from a checking or savings account
- Check application status
- And more!
Claim Submission
Need a claim form? You can get most member forms here.
UnitedHealthOne® Plans
PO Box 31374
Salt Lake City, UT 84131-0374
EDI #37602
Claims-Only Fax:
1-801-478-7581
Premium Payments
UnitedHealthOne® Plans
PO Box 740209
Cincinnati, OH 45274-0209
Grace
Period/Overnight Payments
UnitedHealthOne® Plans
1006 State Street
Lawrenceville, IL 62439