2022 dodge grand caravan sliding door lock buzzing

I received a letter yesterday from FCA stating that the warranty on the sliding door lock actuators has been extended from 3/36K to 15/150K and says it "applies to certain 2016 Dodge Grand Caravan vehicles". Also, on the reverse of the letter is a claim form to get reimbursed for any previous repairs to the lock actuator.

Story:
I had to replace the passenger side lock actuator this past summer because the mechanism was jammed in the "unlocked" position. I just happened to discover it one day when I pulled on the outside handle and the door opened while everything else had stayed locked (I have no idea how long that door had not been locking). I used a cheap Chinese part purchased online from A1 auto parts (I think it was from there, it was the place recommended in a YouTube video) for about $30. That part lasted about 3 weeks before jamming in the "locked" position. After removing the door panel, brute force with a vise grip for leverage on the link rod from the manual lock lever to the mechanism forced the gears to give way and the mechanism to unlock and I got the door to open and do the replacement again, this time using an even cheaper Chinese actuator (2 for ~$38 from Amazon). So far the Amazon part is still working fine. I'm pretty good at replacing the actuator now!

I'm going to put in a claim for the ~$38 and see if FCA will reimburse me for the door lock actuators.

Anybody else get the extended warranty letter from FCA? Anybody else now also an "expert" at replacing the door lock actuators?

Thanks. Like yours, mine failed unknowingly for who knows how long before I noticed.

I got the recall on December 11th per

It only covered the 2015 to 2017 model years for some strange reason.

More here as well:

Weak Power Door Locks

I have a 2005 DGC with power locks, no keyfob. When I press the power door lock button, the only doors that lock/unlock are the driver's side rear sliding door (which is very weak) and the rear hatch. Also, when I open the rear hatch or front driver's side door using a key, I have to open the...

www.chryslerminivan.net

Yes, they are a bear to replace. How long did it take you to do it?
You may want to hold off on getting compensation for now in case yours fails again.

"Yes, they are a bear to replace. How long did it take you to do it?"
----------------------------------------------

After watching a bunch of YouTube videos, about 3.5 hours and a lot of swearing the first time. About 2 hours the second time now that I basically knew what-goes-where. It's not fun doing this repair in the driveway in July in the Florida sun.

oWhat vehicle option are we talking about here? Just plain 'ole power locks? Or power locks with a powered door opener? Or...?

M
211217

oWhat vehicle option are we talking about here? Just plain 'ole power locks? Or power locks with a powered door opener? Or...?

M
211217

It's the same one, whether the doors are powered or not. Only one type sliding door lock actuator listed per rockauto.com
Also shows up in the total assembly for non powered door

A bunch of plastic....

M 211219

I received a letter yesterday from FCA stating that the warranty on the sliding door lock actuators has been extended from 3/36K to 15/150K and says it "applies to certain 2016 Dodge Grand Caravan vehicles". Also, on the reverse of the letter is a claim form to get reimbursed for any previous repairs to the lock actuator.

Story:
I had to replace the passenger side lock actuator this past summer because the mechanism was jammed in the "unlocked" position. I just happened to discover it one day when I pulled on the outside handle and the door opened while everything else had stayed locked (I have no idea how long that door had not been locking). I used a cheap Chinese part purchased online from A1 auto parts (I think it was from there, it was the place recommended in a YouTube video) for about $30. That part lasted about 3 weeks before jamming in the "locked" position. After removing the door panel, brute force with a vise grip for leverage on the link rod from the manual lock lever to the mechanism forced the gears to give way and the mechanism to unlock and I got the door to open and do the replacement again, this time using an even cheaper Chinese actuator (2 for ~$38 from Amazon). So far the Amazon part is still working fine. I'm pretty good at replacing the actuator now!

I'm going to put in a claim for the ~$38 and see if FCA will reimburse me for the door lock actuators.

Anybody else get the extended warranty letter from FCA? Anybody else now also an "expert" at replacing the door lock actuators?

Finally can get mine fixed. Now. I tried to do it even had tge door off. Gave up. O did write a letter of complaint to highway safety if I got hit on one side there was no way for back passengers to get out.

I don't think the child lock works either, another safety issue. That's when the door doesn't lock, like the one on my Passenger's side. Never tried that though.
I use a ski tote cable whenever I'm in a location where locking that door is a must. Been around two years, maybe more, since the lock stopped working. I have a replacement but not the incentive to tackle the project, waiting for a day of high motivation. Now Chrysler has saved the day.

I received a letter yesterday from FCA stating that the warranty on the sliding door lock actuators has been extended from 3/36K to 15/150K and says it "applies to certain 2016 Dodge Grand Caravan vehicles". Also, on the reverse of the letter is a claim form to get reimbursed for any previous repairs to the lock actuator.

Story:
I had to replace the passenger side lock actuator this past summer because the mechanism was jammed in the "unlocked" position. I just happened to discover it one day when I pulled on the outside handle and the door opened while everything else had stayed locked (I have no idea how long that door had not been locking). I used a cheap Chinese part purchased online from A1 auto parts (I think it was from there, it was the place recommended in a YouTube video) for about $30. That part lasted about 3 weeks before jamming in the "locked" position. After removing the door panel, brute force with a vise grip for leverage on the link rod from the manual lock lever to the mechanism forced the gears to give way and the mechanism to unlock and I got the door to open and do the replacement again, this time using an even cheaper Chinese actuator (2 for ~$38 from Amazon). So far the Amazon part is still working fine. I'm pretty good at replacing the actuator now!

I'm going to put in a claim for the ~$38 and see if FCA will reimburse me for the door lock actuators.

Anybody else get the extended warranty letter from FCA? Anybody else now also an "expert" at replacing the door lock actuators?

I received this letter as well and have misplaced it. Could you please give post a phone # and address from the letter? Thank you.

From July 22/2021
Safety Risk’: Lawsuit Claims Dodge Grand Caravan, Chrysler Town & Country Door Latch Is Defective

I'm in Canada so documentation will be different. It just says to contact the Dealer to have the appropriate repairs performed. It's a warranty extension and they will likely ask for your VIN #.

I received a letter yesterday from FCA stating that the warranty on the sliding door lock actuators has been extended from 3/36K to 15/150K and says it "applies to certain 2016 Dodge Grand Caravan vehicles". Also, on the reverse of the letter is a claim form to get reimbursed for any previous repairs to the lock actuator.

Story:
I had to replace the passenger side lock actuator this past summer because the mechanism was jammed in the "unlocked" position. I just happened to discover it one day when I pulled on the outside handle and the door opened while everything else had stayed locked (I have no idea how long that door had not been locking). I used a cheap Chinese part purchased online from A1 auto parts (I think it was from there, it was the place recommended in a YouTube video) for about $30. That part lasted about 3 weeks before jamming in the "locked" position. After removing the door panel, brute force with a vise grip for leverage on the link rod from the manual lock lever to the mechanism forced the gears to give way and the mechanism to unlock and I got the door to open and do the replacement again, this time using an even cheaper Chinese actuator (2 for ~$38 from Amazon). So far the Amazon part is still working fine. I'm pretty good at replacing the actuator now!

I'm going to put in a claim for the ~$38 and see if FCA will reimburse me for the door lock actuators.

Anybody else get the extended warranty letter from FCA? Anybody else now also an "expert" at replacing the door lock actuators?

Dealer charged me $600 to replace the sliding door actuator on my 2013 Town & Country. Does this apply to the 2013 model?

Dealer charged me $600 to replace the sliding door actuator on my 2013 Town & Country. Does this apply to the 2013 model?

Not at this time. Go figure. 2015 to 2017 only.

I received a letter yesterday from FCA stating that the warranty on the sliding door lock actuators has been extended from 3/36K to 15/150K and says it "applies to certain 2016 Dodge Grand Caravan vehicles". Also, on the reverse of the letter is a claim form to get reimbursed for any previous repairs to the lock actuator.

Story:
I had to replace the passenger side lock actuator this past summer because the mechanism was jammed in the "unlocked" position. I just happened to discover it one day when I pulled on the outside handle and the door opened while everything else had stayed locked (I have no idea how long that door had not been locking). I used a cheap Chinese part purchased online from A1 auto parts (I think it was from there, it was the place recommended in a YouTube video) for about $30. That part lasted about 3 weeks before jamming in the "locked" position. After removing the door panel, brute force with a vise grip for leverage on the link rod from the manual lock lever to the mechanism forced the gears to give way and the mechanism to unlock and I got the door to open and do the replacement again, this time using an even cheaper Chinese actuator (2 for ~$38 from Amazon). So far the Amazon part is still working fine. I'm pretty good at replacing the actuator now!

I'm going to put in a claim for the ~$38 and see if FCA will reimburse me for the door lock actuators.

Anybody else get the extended warranty letter from FCA? Anybody else now also an "expert" at replacing the door lock actuators?

We received a letter advising us of this issue. We seem to have missed placed the letter. Do you have the info of where I can submit my request for re-imbursement please? Thanks in advance <3 Erika

It's an extended warranty for the 2015 to 2017 model years. Just phone the Dealership and give them your vin number, if they ask for it. It appears to apply to all vins for those model years.

I have a 2015 Town&Country and the right side sliding door opens and closes, but the latching sound at the end of closing is like a machine gun.
The dealer says they fix many of these, would cost ARO, $1200.00. Outrageous!

My left side slider is inoperative, both mechanically and electrically and I am quoted $1025.00 to repair.
I am looking into other options.

Chrysler is loosing a buyer over this!

I received a letter yesterday from FCA stating that the warranty on the sliding door lock actuators has been extended from 3/36K to 15/150K and says it "applies to certain 2016 Dodge Grand Caravan vehicles". Also, on the reverse of the letter is a claim form to get reimbursed for any previous repairs to the lock actuator.

Story:
I had to replace the passenger side lock actuator this past summer because the mechanism was jammed in the "unlocked" position. I just happened to discover it one day when I pulled on the outside handle and the door opened while everything else had stayed locked (I have no idea how long that door had not been locking). I used a cheap Chinese part purchased online from A1 auto parts (I think it was from there, it was the place recommended in a YouTube video) for about $30. That part lasted about 3 weeks before jamming in the "locked" position. After removing the door panel, brute force with a vise grip for leverage on the link rod from the manual lock lever to the mechanism forced the gears to give way and the mechanism to unlock and I got the door to open and do the replacement again, this time using an even cheaper Chinese actuator (2 for ~$38 from Amazon). So far the Amazon part is still working fine. I'm pretty good at replacing the actuator now!

I'm going to put in a claim for the ~$38 and see if FCA will reimburse me for the door lock actuators.

Anybody else get the extended warranty letter from FCA? Anybody else now also an "expert" at replacing the door lock actuators?

I received a letter yesterday from FCA stating that the warranty on the sliding door lock actuators has been extended from 3/36K to 15/150K and says it "applies to certain 2016 Dodge Grand Caravan vehicles". Also, on the reverse of the letter is a claim form to get reimbursed for any previous repairs to the lock actuator.

Story:
I had to replace the passenger side lock actuator this past summer because the mechanism was jammed in the "unlocked" position. I just happened to discover it one day when I pulled on the outside handle and the door opened while everything else had stayed locked (I have no idea how long that door had not been locking). I used a cheap Chinese part purchased online from A1 auto parts (I think it was from there, it was the place recommended in a YouTube video) for about $30. That part lasted about 3 weeks before jamming in the "locked" position. After removing the door panel, brute force with a vise grip for leverage on the link rod from the manual lock lever to the mechanism forced the gears to give way and the mechanism to unlock and I got the door to open and do the replacement again, this time using an even cheaper Chinese actuator (2 for ~$38 from Amazon). So far the Amazon part is still working fine. I'm pretty good at replacing the actuator now!

I'm going to put in a claim for the ~$38 and see if FCA will reimburse me for the door lock actuators.

Anybody else get the extended warranty letter from FCA? Anybody else now also an "expert" at replacing the door lock actuators?

"the warranty on the sliding door lock actuators"
Does anyone know it is only the sliding doors? Both of my 2017 Driver and Passenger Front doors don't open when using the fob. Both sliding door locks are OK.

It's a safety issue with the sliding doors, hence the warranty extension.

Came out of a class action law suit:

Sliding door lock actuator - extended warranty

I received a letter yesterday from FCA stating that the warranty on the sliding door lock actuators has been extended from 3/36K to 15/150K and says it "applies to certain 2016 Dodge Grand Caravan vehicles". Also, on the reverse of the letter is a claim form to get reimbursed for any previous...

www.chryslerminivan.net