Data roaming is turned off
Turn on data roaming.
1 of 7 steps Slide your finger downwards starting from the top of the screen. |
2 of 7 steps Press the settings icon. |
3 of 7 steps Press Connections. |
4 of 7 steps Press Mobile networks. |
5 of 7 steps Press the indicator next to "Data roaming" to turn the function on or off. |
6 of 7 steps Press the Home key to return to the home screen. |
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There's an error at the receiving end
Try sending a picture message to another number.
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Your phone hasn't been correctly set up for picture messaging
Set up your phone for picture messaging.
1 of 28 steps Slide your finger downwards starting from the top of the screen. |
2 of 28 steps Press the settings icon. |
3 of 28 steps Press Connections. |
4 of 28 steps Press Mobile networks. |
5 of 28 steps Press Access Point Names. |
7 of 28 steps Press Name. |
8 of 28 steps Key in Telstra MMS and press OK. |
10 of 28 steps Key in telstra.mms and press OK. |
11 of 28 steps Press MMSC. |
//mmsc.telstra.com:8002 | 12 of 28 steps Key in //mmsc.telstra.com:8002 and press OK. |
13 of 28 steps Press MMS proxy. |
14 of 28 steps Key in 10.1.1.180 and press OK. |
15 of 28 steps Press MMS port. |
16 of 28 steps Key in 80 and press OK. |
17 of 28 steps Press MCC. |
18 of 28 steps Key in 505 and press OK. |
19 of 28 steps Press MNC. |
20 of 28 steps Key in 01 and press OK. |
21 of 28 steps Press Authentication type. |
22 of 28 steps Press None. |
23 of 28 steps Press APN type. |
24 of 28 steps Key in mms and press OK. |
25 of 28 steps Press the menu icon. |
26 of 28 steps Press Save. |
27 of 28 steps Press the Home key to return to the home screen. |
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The picture message isn't written correctly
See how to write and send a picture message.
1 of 14 steps Press Messages. |
2 of 14 steps Press the new message icon. |
3 of 14 steps Press COMPOSE. |
4 of 14 steps Press the search field and key in the first letters of the recipient's name. |
5 of 14 steps Press the required contact. |
6 of 14 steps Press the text input field and write the text for your picture message. |
7 of 14 steps Press the attachment icon. |
8 of 14 steps Press GALLERY. |
9 of 14 steps Press From Gallery and go to the required folder. |
10 of 14 steps Press the required picture. |
11 of 14 steps Press DONE. |
12 of 14 steps Press SEND when you've written your picture message. |
13 of 14 steps Press the Home key to return to the home screen. |
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Mobile data is turned off
Turn on mobile data.
1 of 4 steps Slide two fingers downwards starting from the top the screen. |
2 of 4 steps Press the mobile data icon to turn the function on or off. |
3 of 4 steps Press the Home key to return to the home screen. |
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