Customer Support
- Credit Card: Consumer Accounts 1-800-677-0232
- Credit Card: Commercial Accounts 1-800-395-7363
- Credit Card: Commercial Revolving 1-800-685-6691
- Customer Care 1-800-466-3337
- Government Customers 1-866-589-0690
- HomeDepot.com Major Appliances 1-877-946-9843
- Home Services 1-800-466-3337
- HomeDepot.com 1-800-430-3376
- Law Enforcement Inquiries 1-770-384-4105,
hd_investigations [at] homedepot [dot] com - Product
Recalls 1-800-638-2772 (SPSC Hotline)
- Purchase Gift Cards 1-800-430-3376
- Store Finder 1-800-466-3337
- Web Site Feedback 1-800-435-4654
Important Links
- Customer Service
- Contact form
- Check order status
- Store locator
- Careers
- Government customers
App
- Download App
Online Order Support
- Homedepot.com Major Appliances Support: 1-877-946-9843
- Homedepot.com Online Order Support: 1-800-430-3376
SMS
Text at 38698
In-Store Purchase Support
Primary Customer Service
- 1-800-HOME-DEPOT (466-3337)
- Customer_Care [at] homedepot [dot] com
Consumer & Commercial Credit Customer Servic
Consumer Account
- U.S. 1-800-677-0232
- Canada 1-800-747-3787
Commercial Revolving
- Cards U.S. 1-800-685-6691
- Canada 1-800-668-5336
Commercial Accounts
- U.S. 1-800-395-7363
- Canada 1-888-308-5080
Home Depot Store Support Center
- 1-770-433-8211
- 1-800-654-0688
Investor Relation
Email: investor_relations [at]
homedepot [dot] com
IR Coordinator: 770-384-2871
Social Sites
YouTube
We are listening and have made some improvements and fixed some bugs based on your feedback!
Curbside Check-in Bug Fixed: We have fixed the issue that was blocking the curbside check-in button from being tapped.
Also, did you know that STORE MODE will display items you have SAVED TO YOUR CART under the “My List” button. Tap on “My List” when using Store Mode to view items saved to your shopping cart.
Customers like you help us get better, and we always love to hear your feedback on how we are doing! Let us know what you think by providing your feedback in the Help Center.
What’s New
Oct 24, 2022
Version 7.11.1
iOS
We are listening and have made some improvements and fixes based on your feedback!
Updated Profile and Security pages in Account to help you manage your information and preferences
Fixed an issue that was preventing Pro Xtra users from engaging with earned perks
Ratings and Reviews
4.8 out of 5
1.6M Ratings
App couldn’t handle my needs
I downloaded your app yesterday, hoping it would help me find and ship some items to store 742 in Chattanooga for pick up. The items are Vigoro plant props, 18“ and 36“. First of all, neither the app nor your website could find “Vigoro plant props“. So I was forced to call your toll-free number (I know this store sells these items because I’ve bought them there, but they weren’t in stock on Sunday) and after waiting on hold for 10 minutes the helpful rep gave me the “Internet number“ for the items. Now how was I supposed to know the Internet number? Your app and your website get a failing grade for not being able to find the item from the description of the actual product. So now I’ve already wasted 30 minutes of my precious time. I spent the next 30 minutes trying to get the app to let me order the items and ship them to store for pick up (after all, that’s one of the main features that Home Depot promotes as an app benefit), but the app simply refused to give me that option. I finally rang the store to talk to the manager to get some answers about the app’s failure to let me ship to store. He couldn’t help. But he did give me an eensy teensy bit of an idea of when the plant props might be shipped to his store. So Home Depot hasn’t helped me at all today, although it’s wasted 1 1/2 hours of my time. And now I’m required to ring the store every day to see whether the items are back in stock. Thanks, Home Depot.
Sent from my iPhone
Obsessed with this app
I didn’t think this app would be so useful. Most store apps run slow or get stuck. This app keeps me logged in and shows what I’ve viewed. It shows you what stores have in stock and what aisle they are on. Cut my shopping time by 75% while I was in ther store looking for stuff. You can scan items to see how much they are which is helpful. If your shopping at home it gives you comparable items to look at and specified the difference side by side. You can create lists to save favorite items in a certain category which is then easy to go back and review or find what you were viewing earlier rather than hitting the back button or searching again for the item. No glitches, no pop ups. Easy check out.. too easy and free delivery to home with over $45 purchase which is easy to do when your working on your home. If you buy in the store they only ship items over $400 in price. So this app has made it super handy to get the parts, accessories, fun stuff for the house , etc. And they have nearly everything you could want. You can hire a tech to install appliances or sheds and or remove the old appliances . Or hire a tech for items that need to be assembled. The labor is rather affordable if you are not so handy like me and want it done right. If you shop at Home Depot you should get this app. It helps if your in the store or at home. I’m on it everyday!! And I’ve had no problems with it. Shipping has been an average of 2 days max...😀
Home Depot is the best
I shop mostly from Menards and Home Depot. Menards sells a lot of misc items like food, books, DVDs, etc and are okay on hardware items but for most hardware items, Home Depot is the best. They have the best tools and their hardware items are the most organized. Looking for a faucet washer part at Menards was almost impossible as half there stuff was in the wrong spots and was more expensive than Home Depot. Home Depot will cut pipe to the length you want and thread the ends. Also they will cut lumber to the size you want both length and width. Menards does not do that. They will cut a board to the length on a cross cutter saw but that is it only. The best thing is that Home Depot supports our veterans by giving them a 10% discount in store and they carry just about anything. They carry more major brands like Toro products where Menards doesn’t and as a general rule Home Depot employee’s seem more knowledgeable about how too fix something. The Home Depot has a computer to match your color that you need to match too while Menards you have to look at a color chart and then try to match to a close color that you need. As I said Home Depot is the best of the best.
App Privacy
The developer, The Home Depot, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
Seller
The Home Depot, Inc.Size
203.6 MBCategory
ShoppingCompatibility iPhone Requires iOS 13.0 or later. iPad Requires iPadOS 13.0 or later. iPod touch Requires iOS 13.0 or later.
Age Rating
4+Location
This app may use your location even when it isn’t open, which can decrease battery life.Copyright
© The Home Depot,IncPrice
Free- Developer Website
- App Support
- Privacy Policy
- Developer Website
- App Support
- Privacy Policy
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