Bank of america money network debit card

We pay benefits using a prepaid debit card, a convenient and secure way for you to access your benefits.

Starting May 18, 2022, we're issuing new debit cards from Money Network/My Banking Direct.To find out what to do with a current Bank of America prepaid debit card, click here.

Step 1: Check Your Mail

Once your application is approved, you'll be mailed a Money Network/My Banking Direct prepaid Visa debit card in a plain envelope with an Omaha, NE return address. Click here to check the status of your application and see when a payment has been made. Benefit payments are available from your debit card within two business days of the payment date.

Step 2: Already Have a Card? Get it Ready

The Money Network/My Banking Direct debit card expires four years from the issue date, as indicated on the front of the card. Don't throw it away after you stop receiving benefits! We can issue benefits for future claims on this same card.

If your debit card is stolen, or becomes lost or damaged, immediately call Money Network/My Banking Direct at 888-292-0059. There is one free replacement per calendar year. Additional replacement cards cost $10 each.

Step 3: Activate Your Card & Get Your Money

The Department of Labor and Workforce Development only processes benefit payments. We do not directly issue or administer the debit card account.

Contact My Banking Direct toll-free at 888-292-0059 or visit mbd.everywherepaycard.com to:

  • activate your card
  • check your balance
  • transfer funds from your debit card account to your personal savings or checking account
  • report a lost or stolen debit card
  • change or reset your PIN
  • get more information about your debit card, including any transaction fees that may apply

Your debit card can be used everywhere VISA debit cards are accepted: in stores, online, and to make purchases by mail or phone. There are no bank fees when you use your card for purchases from a merchant. You can get cash from thousands of ATM’s nationwide and from tellers at any bank or credit union that accepts VISA, but some may charge a fee for use.

Looking for ATMs?
Download the Money Network mobile app (for Apple and Android devices) and click Find Surcharge-Free ATM to enter your ZIP code.

Want to transfer funds to your primary banking account?
Download the Money Network mobile app (for Apple and Android devices) and go to Move Money Out > Send Money to External Bank Account.

REMEMBERDo not discard your debit card after your claim has ended. It is valid for four years from the date of issue. Any Unemployment, Temporary Disability or Family Leave Insurance benefits you are entitled to during that time will be applied the debit card you originally received.

Was your claim routed to Disability During Unemployment (DDU) or Family Leave During Unemployment (FLDU) for processing? If you received Unemployment Insurance benefits with direct deposit to your checking or savings account within the last 28 days, this option will remain in effect for your DDU or FLDU claim. Your DDU/FLDU benefit payment will continue to be deposited directly to that account. If it has been more than 28 days since your last Unemployment Insurance benefit payment, your payment method will revert back to the debit card originally issued to you by the Division of Unemployment Insurance.

Still have questions about your debit card? Check out our Debit Card FAQ here.

The Money Network® Mobile App* is a convenient and secure way to keep track of your money on the go. The App* is available to Money Network Account holders and Secondary Cardholders† (family members or dependents 14+ years or older). The App* is free to download and gives you more control of your money with 24/7 access to your Account information anytime, anywhere!

Key Features:†,‡

              • Quick View to see balances without login
• Account balance and transaction details
• Piggy Banks to set aside money
• Account alerts for balance, deposits, withdrawals and more
• Fingerprint/Touch ID
• Card Lock and Unlock
• Locator for in-network ATMs, check cashing locations and retail reload agents
• Budgeting & Spending tools
• Mobile check deposit

Visit us at MoneyNetwork.com for more information.

* Standard message and data rates may apply.
† Fees may apply. See the Fee Schedule and Transaction Limit Schedule for the Money Network® Service for more information.
‡ All features may not be available, please log in to the Money Network Mobile App and view your navigation menu to see the features available to you.

Cards issued by Pathward, N.A., Member FDIC.

©2022 Money Network Financial, LLC.

Note: Features shown in screenshots may not be available to all users

What’s New

Oct 17, 2022

Version 7.5.0

We continue to roll out enhancements to the recently redesigned Money Network® Mobile App. New with this update:‡

• Mobile check deposit
• Add card to Apple Pay®, Samsung Pay® or Google Pay®
• Improved ATM locator experience
• Bug fixes

‡ All features may not be available, please log in to the Money Network Mobile App and view your navigation menu to see the features available to you.

Ratings and Reviews

1.7 out of 5

1.7K Ratings

These issues are obnoxious

So the first couple issues I had with this is not being able to spend my own money which I think is insane due to issues on the company side. Luckily those days I had other funds available. The third time I was unable to move money from my savings or “piggy bank” called and waited 25 minutes to speak to someone for them to tell me “we don’t have that capability”..... excuse me? You’re supposed to be able to do whatever I need in case of a problem (which is currently happening). And lastly today, I started a new job which I’ll currently be receiving two check from 2 separate jobs, I have 2 separate card numbers and I’m not able to set up a new account (bc my information is the same) and I’m not able to add a card on my current account. So I guess the alternative is setting up direct deposit with the account information but still. It’s just obnoxious, rant over.

Pleased Most Often….. However,….

One thing I dislike and often get frustrated with is the inability to use the Ingo-Money that is introduced via the mobile app in the drop menu under “Deposit Check Funds”. I loved the idea of being able to upload a photo via check and add it to my spending account / banking account at my own personal convenience. I’ve used mobile uploading checks via my phone’s camera through the banking app at that current time and I LOVED IT! Made things so much easier for me in many ways . So needless to say I was rather frustrated when money network introduces within its app the same capabilities that I love , but cannot even access or enroll in its benefits. Another thing I dislike about the money network mobile app is not being able to add my banking information/ money network card to my mobile wallet. (Apple Pay ) Even though the two issues I have with this app are huge and important to me, I will say that there are more good qualities and tools within the app that out number any dislike. My favorite is the capability to lock your card with one swipe of a finger and be completely confident, stress free even, that no one can use my card, as well as knowing that just as quickly and efficiently as it locks it can be unlocked the same way via personal need or desire to access funds/ make transactions with my card. So over all I’m pleased with the app regardless of its fee flaws.

Terrible. If I could give 0 stars, I would.

The atm map is extremely inaccurate. I called to close my account. The customer service agent answered, not stating their name or anything and asked why I called. I told them I called to close my account. They asked for my name, phone number and email. I was hesitant at first because it seemed like a scam. I eventually gave them the information. They told me that my account was closed and that I wouldn’t be able to log in anymore. I wanted to test that out and attempted to log in. I was able to log into my “closed account” around 5 times. I communicated this to the customer service agent and they told me my account was closed. I asked them if it was closed, why could I still access it via the app. The only reason they gave me as to why I could still access it was because the account was not closed online. I asked them if my account was closed on the system, why wouldn’t it be closed online? The agent only told me that they were going to submit a report to their manager about this instead of actively trying to fix the issue. Whenever I asked a question, they avoided giving me a direct answer. The entire thing seemed like a scam. It felt like one of those stereotypical Indian scam calls. In the end they basically hung up on me without saying anything. Terrible app, terrible network, terrible customer service.

App Privacy

The developer, First Data Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Contacts
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

First Data Corporation

Size

62.7 MB

Category

Finance

Compatibility iPhone Requires iOS 11.0 or later. iPad Requires iPadOS 11.0 or later. iPod touch Requires iOS 11.0 or later.

Age Rating

4+

Copyright

© 2022 Money Network Financial, LLC. All Rights Reserved.

Price

Free

  • Developer Website
  • App Support
  • Privacy Policy

  • Developer Website
  • App Support
  • Privacy Policy

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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