(800) 933-6262 Online BankingBank Of America Phone Numbers and Emails
Toll-Free Number:
Customer Service:
(877) 366-1121
ATM or debit charges
(800) 215-6195
Auto Loans Existing customers
(800) 688-6086
Automated ans Spanish support
(757) 677-4701
Credit card issues (cell phone roaming charges may apply)
(888) 689-4466
Estate Servicing
(800) 432-1000
General information, Lost or stolen ATM or debit card or checkbook, Opening an account
(315) 724-4022
International
(800) 934-5626
Mortgage and Home Equity Existing accounts
(800) 669-6607
Mortgage and Home Equity Existing mortgages
(800) 732-9194
Report a lost or stolen credit card
(844) 401-8500
Report a problem with an ATM
(800) 288-4408
TTY/TDD
Bank Of America Email:
Legal
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Bank Of America Contact Information
Corporate Office Address:
Bank of America Corporation
100 North Tryon Street
Charlotte, North Carolina 28202
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 9:00pm
Saturday: 8:00am - 8:00pm
Sunday: 8:00am - 5:00pm
Other Locations:
115 W 42nd St,
New York,
New York 10036,
United States
333 S Hope St,
Los Angeles,
California 90071,
United States
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Bank Of America Rating Based on 754 Reviews
Rating details
1.6 more details
Product or Service Quality
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Summary of Bank Of America Customer Service Calls
6.6K TOTAL
CALLS
10:20 AVG CALL
DURATION
16%
ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bank Of America Customer Service?
Payments and Charges Question:
- 20h ago “Need new debit card”
- 3d ago “Transaction issue”
- 3d ago “How are fraudulent charges to your account handled”
Account Question:
- 8d ago “Delete a account”
- 9d ago “Can't log in”
- 12d ago “Unblocking a Blocked Account”
Request for Information Question:
- 19h ago “Questions about cashing a check”
- 3d ago “Verification”
- 3d ago “Find out my PIN number for new card”
Cards Question:
- 14h ago “Security notice on credit Card”
- 16h ago “Atm card”
- 6d ago “Restricted bank card”
Product/ Service Question:
- 22d ago “Address for the home loan department”
- 1M ago “Car loan”
- 1M ago “Mortgage Loan”
Activation/ Cancellation Question:
- 10d ago “How I cancel bill pay to some account perniment”
- 26d ago “I wanted to cancel a transaction I just recently did how can I go about it”
- 1M ago “Activate card”
Shipping and Delivery Question:
- 7d ago “I didn't get my card”
- 1M ago “Para saber cuál es mi límite en mi tarjeta de crédito”
- 1M ago “Did not recieve 2nd debit card”
Return/ Replace Question:
- 6d ago “Change address”
- 1M ago “Replacement card”
- 2M ago “Returned payment”
Staff Question:
- 16d ago “Speak to a manager”
- 2M ago “Talk to customer service regarding my internet access to accounts”
- 4M ago “L wanna speak with customer service”
Employment Question:
- 12d ago “To get payoff of camper”
- 1M ago “Hold on payroll check”
- 3M ago “Pay off my account in full”
Refund Question:
- 1M ago “Refunds”
- 5M ago “Regional acceptance claims they refunded my money yesterday but I still don’t see the refunds reflected in my account”
- 6M ago “Refund money”
Website/ Application Question:
- 1M ago “First time home owner application”
- 3M ago “Website”
- 1Y ago “Application”
Other Question:
- 14h ago “Fraud”
- 15h ago “Extended hours In wichita Kansas”
- 15h ago “Check edd fraud claim”
About
Bank Of America Pros and Cons
Pros: Online ability, Many locations, Never had any issue until now, Previously reliable, Long wait
Cons: Poor customer service, No resolution available, No reconsideration offered, Too many to mention, Poor customer service
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Summary
Bank of America is a multinational banking and financial corporation. It was founded by Amadeo Giannini in October 1904. Its headquarters is base in Charlotte, North Carolina, United States. Bank of America provides a broad range of banking and financial services. They include the following: consumer banking, corporate banking, mortgage loans, wealth management, credit cards, and many more. The corporation also specializes in insurance, investment banking, private equity, refinancing, and savings. There are 2 divisions: Bank of America Home Loans and Bank of America Merrill Lynch. Its subsidiaries are U.S. Trust, Merrill Edge, and Merrill Lynch. There are more than 4500 Bank of America locations worldwide.
Bank Of America is ranked 135 out of 790 in Banks category
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