Provider Services
If you have questions or need assistance, please contact your Provider Relations representative or contact Provider Services:
If you have questions:
Phone:
1-844-396-2330
Email:
Fraud, Waste and Abuse Referrals
Fraud, waste and abuse referrals can be made through the following avenues:
Medicare/Medicaid Fraud Hotline:
1-866-847-8247
Email us
Compliance and Ethics Hotline:
1-877-660-7890
Member Fraud, Waste and Abuse:
1-800-600-4441
Receive email from Anthem
Anthem is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email.
Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield Healthcare Solutions self-service tools? Please use Availity for inquiries like payment
disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal. For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days.Email a Provider Experience associate
Provider tools & resources
- Log in to Availity
- Learn about Availity
- Precertification Lookup Tool
- Precertification Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Provider Manuals and Guides
- Referrals
- Forms
- Training Academy
- Pharmacy Information
- Electronic Data Interchange (EDI)
Interested in becoming a provider in our network?
We look forward to working with you to provide quality services to our members.
Already enrolled in a Medicare plan and want to know more about your member benefits? Learn what your plan offers and how to use the benefits to your advantage.
Our Plans
Individual & Family Plans
We offer affordable health, dental, and vision coverage to fit your budget. Plus, you may qualify for financial help to lower your health coverage costs.
Medicare Plans
Find a Medicare plan that fits your healthcare needs and your budget. Compare plans available in your area and apply today.
Medicaid Plans
We offer low-cost coverage for children, adults, and families who qualify for state-sponsored programs. Explore programs available in your state.
Small Business Plans
Our small business plans offer a full range of health insurance options for groups with 2 to 50 or 100 employees, depending on your state.
Submit & Track Claims
Quickly and easily submit out-of-network claims online.
Know Your Benefits
Review medical and pharmacy benefits for up to three years.
Make Payments
Pay outstanding doctor bills and track online or in-person payments.
Manage Prescriptions
Price a medication, find a pharmacy, order auto refills, and more.
Member ID Card
Access your member ID card from our website or mobile app.
Live Chat
Start a Live Chat with one of our knowledgeable representatives.
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